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Practicing Lean Fundamentals in an Office Environment
By: Locher, Drew | January 24, 2013
Articles
Applying lean principles in service organizations and administrative processes within manufacturing companies often confounds companies. Lean faculty member and author Drew Locher offers four key steps to focus on for success. More »
Lean Fundamentals for Sales Organizations
Workshops
This workshop is an expansion of lean concepts and tools for Sales practitioners, as well as the organizational leadership responsible for creating and implementing strategies. By discussing real problems and how to apply new concepts, participants will become better prepared to assess when, where, and how to leverage learning and problem solving techniques in their own specific circumstances. More »
Practicing Lean Fundamentals in an Office Environment
Workshops
Description: This two-day workshop has been designed for individuals and teams who work in office and service environments that want to gain a better understanding of the philosophy, thinking and acting within a Lean Enterprise and how it might benefit their customers, organizations, and staffs. It will demonstrate the overall approach for implementing a lean transformation including both work and management processes in your organization. More »
Why We Believe Tough Times and Opportunity Go Hand in Hand
By: Lean Sensei Women | July 1, 2020
Columns
In this detailed set of suggestions for managing the current challenges posed by Covid-19, Rose Heathcote and the Lean Sensei Women focus on leveraging assets in these cash-strapped times: "How we handle the crisis is a defining moment. How we prepare for life after the crisis is vital.  " More »
How to Fail At Lean in Four Easy Steps
By: Regis Medina | June 19, 2020
Columns
Nobody wants to fail at lean, to be sure. Author Regis Medina calls our four surefire ways to achieve this goal, and suggests a more productive way of thinking moving forward. More »
How NOT to Jump to Solutions When Facing A Problem
By: Dan Markovitz | June 4, 2020
Columns
Dan Markovitz argues that productive leaders solve problems by leveraging a deep understanding of the facts, buffering them from the temptation to jump to solutions. Before you come up with a solution to a problem, go to the crime scene and see for yourself. Make sure you have the facts, not just the data. More »
Why Good Lean Detectives Visit the Crime Scene
By: Dan Markovitz | May 28, 2020
Columns
You can't solve a problem with data alone, says Dan Markovitz. He urges you to go to the "crime scene," the source of the problem, to gather the facts required for a full analysis of what has gone wrong. More »
Five Revolutions Into the Lean Journey: What's Next?
By: Daniel T. Jones | May 25, 2020
Columns
The current pandemic serves as an opportunity for us to rethink the world of enterprise (and more), says Dan Jones. He reflects on five lean revolutions, and he explores how, once Covid-19 passes, lean may continue to shape mindful and purposeful enterprise. More »
When Is The Best Time To Implement Profit Sharing?
By: Orest (Orry) Fiume | May 4, 2020
Columns
Orry Fiume argues that when businesses reopens, there are many things that will be different; and that when they do it will be time to make profit sharing one of the widespread features of the “new normal”. More »
Why Lean Remains A Superior Business Model and Way of Thinking
By: Daniel T. Jones | March 13, 2020
Columns
The lean business model offers an alternative to conventional thinking, says Dan Jones. He argues that it achieves a premium price by being better at helping customers to meet their needs and retaining them, rather than dominating markets and controlling customers. More »
Lean in the Time of Coronavirus
By: Tom Ehrenfeld and James P. Womack | March 9, 2020
Columns
While lean offers no direct countermeasure to tackling the current coronavirus health challenge, Jim Womack points out in this podcast that key lean practices such as just-in-time supply chains should not be mistakenly viewed as compromised practices that contribute to maladaptive responses. More »
How Well Can Lean Principles Fuel New Ventures Like Tesla and Rivian?
By: Tom Ehrenfeld | February 24, 2020
Columns
How well do lean principles apply to the grueling challenge of launching a company—let alone launching a brand new automotive company? More »
Ask Art: What Are the Most Important Management Changes Needed to Implement A Lean Turnaround?
By: Art Byrne | February 19, 2020
Columns
Lean thinking requires a totally different mindset than traditional management, argues lean veteran Art Byrne. This is probably the most significant reason that companies fail to make the lean leap. They simply can’t get rid of their traditional mindset. Here he shares the key changes needed for a successful lean turnaround. More »
Share Best Thinking Rather than Best Practices
By: Karen Gaudet | February 7, 2020
Columns
Lean Coach Karen Gaudet argues that Best Practices don't always align with Best Thinking, and suggests that "the next time you find yourself sharing a solution developed by someone else, first ask the critical question 'Is the problem the same?'" More »
How Ron Kelner Helped Build A System of Improvement at Deublin
By: Josh Howell | February 3, 2020
Columns
In this podcast, Deublin COO Ron Kelner shares with Josh Howell the long learning journey of his company as it pursues lean, moving beyond creating a foundation of tools-based improvement, and towards developing a business system with problem-solving and people development at its core. More »
Why We Believe that Pull Flows Are Too Often Overlooked
By: Lean Sensei Women | January 29, 2020
Columns
In this incisive series of articles on the essential value of pulled flow, the lean sensei women argue, in the words of Catherine Chabiron, that pulled flows are not just a manufacturing fad. It is the only way we know to dig deeper into our jobs, collaborate better, and eventually face all the real problems. More »
Working Hard...For One Minute
By: Orest (Orry) Fiume | January 24, 2020
Columns
Anyone who doubts the ability of their people to work hard in enacting change--or who blames problems on their "people" should look hard in the mirror, says lean veteran Orry Fiume. More »
Ask Art: What Happens When Standard Cost Accounting Meets Takt Time?
By: Art Byrne | January 22, 2020
Columns
Trying to become a lean enterprise while retaining traditional standard cost accounting is an exercise in futility. It was developed for a steady state environment and is obsolete once a company changes to a lean “continuous improvement” strategy, says Art Byrne. It is therefore important to understand that one of the first things you need to do in your lean turnaround is to replace your standard cost approach with lean or “plain English”accounting. More »
Time To Make Time
By: John Y. Shook | January 17, 2020
Columns
When the people in a lean system don't value time, everyone is cheated, says John Shook, in this fascinating reflection on the role that time plays in a close observation of work. More »
Does A Lack Of Physical Inventory Make Office Work “Different”?
By: Ken Eakin | January 10, 2020
Columns
While "waste" is easy to see and address in a factory setting, people working in an office environment have just as much to gain from learning how to reduce excess inventory and other forms of waste, says Ken Eakin. More »
What Ever Happened to Mura?
By: Ken Eakin | December 6, 2019
Columns
If we really want to dig down into the root causes of waste, we need to bring the two lost Ms of muri and mura back into the basic “Lean 101” curriculum and vocabulary, argues lean thinker Ken Eakin More »
Lean at Heart: Kanban
By: Masia Goodman | November 1, 2019
Columns
The underlying principles of lean can be found everywhere in daily life. In this article Masia Goodman identifies examples of "Better" practices that overlap with known lean principles. More »
Why We Believe that Lean is More Than A Manufacturing Approach
By: Lean Sensei Women | October 25, 2019
Columns
Is Lean thinking a thing of the past from glorious manufacturing times in the late twentieth century? Or, on the other hand, is it possible that Lean is still the best approach today to address ever-more-complex human endeavors? Read the thoughts of these Lean sensei women on the topic. More »
The Power of Inspiration
By: Paige Henry | October 23, 2019
Columns
Lean thinker Paige Henry shares a call to action: let’s get our leaders and people to realize “it’s about the think” to prevent problems happening in the first place, and when they do, that we need to enable them to think of multiple countermeasures rather than going with the solution that “they’ve seen/used a million times before.  ” More »
The Mythical Value Stream Manager
By: Mike Orzen | September 27, 2019
Columns
If you want to make a serious impact in your improvements, consider shifting your focus outward to a value-stream level perspective and find someone who is willing to take on the role of value stream leader, suggest Mike Orzen. More »
Ask Art: What Foundational Items Must I Be A Zealot About?
By: Art Byrne | September 18, 2019
Columns
Be a zealot on the foundational items such as 5S, visual management, and setup reduction, says Art Byrne, and your chances of succeeding with lean will greatly increase. More »
Towards A More Lean Statement of Purpose
By: Orest (Orry) Fiume | September 11, 2019
Columns
Reflecting on a recent Business Roundtable statement pledging a commitment to all of its stakeholders (and not simply maximizing shareholder value, Orry Fiume reminds us how core Lean values overlap with this new stated mission. More »
Feeling the Gemba Magic
By: Nicolas Chartier | July 19, 2019
Columns
After months of work at the gemba with his factory manager helping line workers grapple with problems, CEO Nicolas Chartier realized the true source of the recurring problems: himself. More »
Profit and Cost At Toyota
By: Jean Cunningham | July 12, 2019
Columns
Fresh off a tour of Japan where she observed how Toyota talks about costs and profit on the shop floor, LEI Chairperson Jean Cunningham shares thoughts and urges others to learn the language of financial outcomes. "Let’s learn the language of financial outcomes. Let’s conserve energy and benefit from the environmental improvements that lean offers by reducing waste of all kinds.  " More »
Try These Lean Summer Reads
By: Lean Leaper | May 29, 2019
Columns
Summer is upon us and as you lean learners prepare for some decidedly non-value added time in your schedule, consider any number of these books for your summer reading. More »
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