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Finding a Lean Cure that Respects the Health of Healthcare Workers
By: Eric Buehrens | May 10, 2018
Columns
In his prognosis of the health care system, LEI CEO Eric Buehrens says we need to improve the work to remove waste and create value; and be advocates for enough “social heijunka” to ensure that resources going to that sector don’t impoverish frontline workers across our society. More »
3 Therapies to Purge the Healthcare “Tapeworm”
By: Eric Buehrens | February 7, 2018
Columns
LEI CEO Eric Buehrens, former COO and interim CEO of the Beth Israel Deaconess Medical Center, has three suggestions for Amazon and its recently announced healthcare partners: focus on creating better value, use technology to improve quality and the experience of care, listen to the people doing the work. More »
The Time for Healthcare Leaders to Implement Lean Is Now – Stat!
By: Helen Zak | December 7, 2017
Columns
Pioneering healthcare leaders have demonstrated that lean applied to healthcare can help solve the problems of quality, delivery of care, and cost. It’s time for other leaders in healthcare to step up. Lean management is a necessity in healthcare, not a luxury. More »
The Future of Lean Healthcare: A Faster Type of Transformation?
By: Lean Leaper | November 9, 2017
Columns
We all know that lean transformations take a long time to occur, and in some senses, they never end. But what if we could change that? What if there was a way to expedite lean transformations for those industries with an urgent need, like healthcare? Here's what the Lean Global Network is doing to explore that. More »
Establishing Lean Healthcare Believers When Professional Society Allegiance Impedes Engagement
By: Kathryn G. Correia and Lean Leaper | June 16, 2016
Columns
When implementing lean in a healthcare organization, it's not uncommon to encounter resistance from medical professionals set in their traditional ways. Resistance is natural in any lean transformation, but Kathryn Correia has pinpointed a root cause of healthcare lean resistance that goes much deeper than your standard skepticism. Read more. More »
Executive Egress: Why Many Healthcare CEOs Distance Themselves from Lean Transformations. An Interview with Jack Bowhan
By: Jack Bowhan and Cameron Ford | May 4, 2016
Columns
A troubling issue in lean healthcare that Jack Bowhan has seen too many times is a lack of CEO engagement during transformations. In his first piece for the Lean Post, Jack talks about this problem, its potential consequences and some solutions for lean practitioners in any industry, More »
The Role of Strategic Design Events in Lean Healthcare: An Interview with Mindy Hangsleben
By: Cameron Ford and Mindy Hangsleben | May 3, 2016
Columns
Faced with a new incoming healthcare policy, Mindy Hangsleben and her team at the Centers for Medicare and Medicaid Services knew a transformation was needed. Their solution to learning what they needed to become involved a strategic design event incorporating both lean and design thinking to gain the input they needed to adapt to the new policy. Read more. More »
2016 Lean Healthcare Transformation Summit
January 13, 2016
Events
June 15-16, 2015 – Miami, Florida. Walk away with actionable ideas and new connections in order to accelerate your own lean transformations in Healthcare. More »
A Principles-Based Approach to Changing Healthcare Management
By: John Toussaint | January 5, 2016
Columns
"This year alone over 250,000 Americans will die due to medical error," writes Dr. John Toussaint. "How can so many smart people be making so many terrible mistakes?" Dr. Toussaint sees it as a failure of the current healthcare management paradigm. Find out what he sees as the remedy to these problems - and how any healthcare organization can use it to improve their operations. More »
What it Takes to Bring Lean Thinking to Healthcare: One Leader’s Candid Reflections
By: Keith Murphy | June 18, 2015
Columns
Keith Murphy, a Senior Lean Process Improvement Leader in a healthcare organization, shares his greatest lessons learned with regard to leadership and coaching. Learn why Murphy, who works closely with staff and physicians both, believes in strong learning relationships over shiny tools. More »
John Toussaint on What a Complete System Transformation Looks Like In Healthcare
By: Lean Leaper | May 21, 2015
Columns
John Toussaint, CEO emeritus of ThedaCare and CEO of the ThedaCare Center for Healthcare Value, shared his guiding principles for transformation in an article for Planet Lean recently. Read our picks for highlights from the interview and tell us what challenges and successes you're seeing in healthcare right now. More »
Three Lean Healthcare Success Stories From Across the Globe
By: Lean Leaper | January 22, 2015
Columns
Read a summary of 3 lean healthcare stories from the Lean Global Network, including reflections on what seems to make lean work in a healthcare setting. We've gathered stories from two hospitals in China and Spain, and another from a large, multi-organization public healthcare system the New York. More »
2015 Lean Healthcare Transformation Summit
January 9, 2015
Events
June 3-4, 2015 - Dallas, Texas. Walk away with actionable ideas and new connections in order to accelerate your own lean transformations in Healthcare. More »
Your Conversations on Lean Thinking and Practice in Healthcare
By: Darlene Dumont | June 11, 2014
Columns
Check out the conversation topics (and report outs) from the Open Space learning session at the Lean Healthcare Transformation Summit last week in LA! More »
The Best Lean Healthcare Stories You May Have Missed
By: Lex Schroeder | June 4, 2014
Columns
Looking ahead to the Lean Healthcare Transformation Summit June 5-6, Lex Schroeder rounds up some of the best lean healthcare pieces on the Post. More »
Beyond Heroes: A Lean Management System for Healthcare
By: Kim Barnas | April 22, 2014
Books
Hospitals have long relied on heroics to save the day – on one brilliant nurse or physician to fix the problem at hand. The result is a lot of people rowing in opposite directions, putting safety and quality at risk while increasing costs. This is the story of an organization breaking that habit.   Beyond Heroes shows the reader, step by step, how ThedaCare teams developed their management system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system:Team HuddlesManaging to Established StandardsProblem SolvingTransparencyAdvisory TeamsScorecardsStandard Work for LeadersPhysician’s More »
Transforming Healthcare is Complex, Start with a Model Cell
By: John Toussaint | April 3, 2014
Columns
John Toussaint from the ThedaCare Center for Healthcare Value explains what he's learned about how meaningful organizational change happens from visiting and working with over 130 healthcare organizations in 12 different countries, all with their own unique problems and challenges. More »
The Question All Healthcare Leaders Should be Asking Themselves
By: Mark Graban | January 15, 2014
Columns
Lean healthcare expert Mark Graban takes a common problem he sees again and again in hospitals (errors with hourly rounds or inconsistent hourly rounds) and explains how this problem is a symptom of a larger systems issue. More »
2014 Lean Healthcare Transformation Summit
January 10, 2014
Events
June 4-5, 2014 - Los Angeles, California. Two days when you can learn directly from the lean healthcare leaders who are making real change and getting real results in how we deliver and pay for healthcare. More »
Why Lean Isn't Successful in Healthcare
By: Janice Brathwaite | November 14, 2013
Columns
How often do you choose to improve processes that may not provide any financial benefit whatsoever? Read why lean practitioner Janice Brathwaite thinks we can no longer afford to sell the concept of lean process improvement as only that – process improvement. More »
Alice Lee on the Challenges and Rewards of Applying Lean to Healthcare
By: Lean Enterprise Institute and Alice Lee | August 15, 2013
Columns
Alice Lee, VP of Business Transformation at Beth Israel Deaconess Medical Center in Boston, discusses BIDMC's unique application of lean thinking and practice to healthcare. "This is critical treatment, life saving treatment, so flow is very important," Lee says. "It’s important in every industry, but in this case it was very meaningful. We were able to get flow in such simple ways that I’m still astounded.  " Why translate lean for hospitals? Where do lean change agents in healthcare even begin? Lee shares her thoughts in response to these questions and more. More »
When is technology in healthcare actually valuable?
By: Judy Worth | August 7, 2013
Columns
Technology should support the worker (and the patient), not vice versa. Co-author of the book Perfecting Patient Journeys, Judy Worth, gives us the current state of healthcare technology and reminds us what we should be thinking about if we want to use technology well. More »
Engaging Physicians to Solve Real Problems in Healthcare
By: Jack Billi | June 24, 2013
Columns
Trained in the scientific method, practical to the core, focused on the patient--one would think physicians would be the first adopters of lean thinking and practice, but many healthcare professionals resist learning more about what lean can do for them. Dr. Jack Billi explains why this may be and makes the case for lean in healthcare. More »
2013 Lean Healthcare Transformation Summit
January 17, 2013
Events
June 5-6, 2013 - Orlando, Florida. Learn how innovative experiments are changing the way we deliver and pay for healthcare with a focus on value. More »
2012 Lean Healthcare Transformation Summit
January 16, 2012
Events
June 6-7, 2012 - Minneapolis, MN. Learn from thought leaders and pioneers forging new paradigms for the healthcare system. More »
Single Patient Flow: Applying Lean Principles in Healthcare (DVD)
By: Sami Bahri, DDS | January 1, 2011
Books; Videos and Webinars
Shingo Research and Professional Publication Award recipientIntroducing the first in GBMP's new virtual tours for healthcare video series.  On overview of the "Single Patient Flow" DVD. (Note: To view the above clip, your company must allow streaming video.  )Meet Dr. Sami Bahri, the “World’s First Lean Dentist.  ” Over the past thirty years, through personal study of The Deming Management System and subsequently many texts describing the Toyota Production System, Dr. Bahri and his staff have continuously pursued a singular mission: “to provide patients with the correct treatment they need, when they need it, in the right quantity that they More »
2010 Lean Healthcare Transformation Summit
March 26, 2010
Events
June 9-10, 2010 - Orlando, FL. Specially designed to delvier comprehensive, high-quality information about improving healthcare quality through lean thinking. More »
Donald Berwick: Curing the Healthcare System
By: Scanlon, Jessie | November 17, 2008
Articles; Videos and Webinars
The Institute for Healthcare Improvement (IHI) is a not for profit organization that is a leading figure in healthcare process improvement and innovation. This article and accompanying video interview of the founder, Dr. Donald Berwick, provide a thorough background of how the IHI has applied lean concepts to help improve the quality and effectiveness of patient care while simultaneously reducing costs and improving capacity. The well of opportunity is vast given that, according to the Centers for Disease Control and Prevention, an estimated 100,000 patients die every year in the US due to issues including hospital-acquired infections, complications and wrong-site More »
Creating Lean Healthcare
By: Womack, Jim | May 3, 2007
Columns; eLetters
Ten years ago this month I made a visit to the Mayo Clinic’s large medical complex in Rochester, Minnesota. I was not there as a patient. Instead I was a sort of lean anthropologist. I was making my first foray into a major medical organization to examine its thought process and behavior from a lean perspective.   The trip was arranged by Dr. Don Berwick, the founder and president of the Institute for Healthcare Improvement in Boston, who had just convinced me that I should start LEI as a replacement for my former home at MIT. Don asked me to ponder More »
Best in Healthcare Getting Better with Lean
By: Taninecz, George | May 4, 2006
Case Studies; Value-Stream Maps
The Mayo Clinic in Rochester, MN.  , is famous for the quality of its healthcare, but is using lean concepts to further enhance processes affecting quality, safety, and service. (Use links provided in the story to see larger versions of the value-stream maps.  ) More »
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