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Why Product Focus is Customer Focus
By: Jim Morgan | July 6, 2020
Columns
How can you know your entire organization is aligned around delivering best in class value to your customer? Your product gives you that focus, says LEI's Jim Morgan. In a piece reminiscent of upcoming VLX classes, he argues that your product is who you are as an enterprise; it’s your identity. More »
Why We Believe Tough Times and Opportunity Go Hand in Hand
By: Lean Sensei Women | July 1, 2020
Columns
In this detailed set of suggestions for managing the current challenges posed by Covid-19, Rose Heathcote and the Lean Sensei Women focus on leveraging assets in these cash-strapped times: "How we handle the crisis is a defining moment. How we prepare for life after the crisis is vital.  " More »
Why Managing Emotions at Work Matters
By: Susan David | June 22, 2020
Columns
True effectiveness in the workplace – innovation, change, enhanced customer experience - requires an acknowledgement of how emotions interface with outcomes, says author Susan David. It is when emotions are acknowledged and brought into organizational processes, rather than being sidelined, that the full power of human intellect and possibility is realized. More »
How to Fail At Lean in Four Easy Steps
By: Regis Medina | June 19, 2020
Columns
Nobody wants to fail at lean, to be sure. Author Regis Medina calls our four surefire ways to achieve this goal, and suggests a more productive way of thinking moving forward. More »
How to A3: Resources for Developing Structured Problem-Solving and Leadership Skills
By: Tom Ehrenfeld | June 18, 2020
Columns
As LEI prepares its next course on Managing to Learn, here's a popular article rounding up a wealth of resources about practicing A3 Thinking by Tom Ehrenfeld More »
Book Review: Learning to Scale, a "Practical Field Guide" to Lean Growth
By: Catherine Chabiron | June 5, 2020
Columns
In his new book Learning to Scale, author Regis Medina has "successfully translated each concept of the TPS and lean strategy into a clear and practical guidance for today’s digital world," says Catherine Chabiron in her review. More »
How NOT to Jump to Solutions When Facing A Problem
By: Dan Markovitz | June 4, 2020
Columns
Dan Markovitz argues that productive leaders solve problems by leveraging a deep understanding of the facts, buffering them from the temptation to jump to solutions. Before you come up with a solution to a problem, go to the crime scene and see for yourself. Make sure you have the facts, not just the data. More »
Why Good Lean Detectives Visit the Crime Scene
By: Dan Markovitz | May 28, 2020
Columns
You can't solve a problem with data alone, says Dan Markovitz. He urges you to go to the "crime scene," the source of the problem, to gather the facts required for a full analysis of what has gone wrong. More »
Nine Lessons from Steady Work
By: Karen Gaudet | April 27, 2020
Columns
In her book Steady Work, Karen Gaudet discusses nine key lessons for practicing lean. Here she discusses these key principles. More »
Developing Awareness on the Gemba
By: Sandrine Olivencia | April 8, 2020
Columns
Lean Sensei Sandrine Olivencia shares practical advice on ways to be present and to coach in the moment at the gemba More »
Preventing Problems by Thinking Upstream: A Talk with Dan Heath
By: Tom Ehrenfeld | March 23, 2020
Columns
Tune in to the LEI podcast to catch a conversation with Dan Heath on his new book Upstream, which urges people to address problems before they happen rather than tackle them after the fact--in "fire fighting" mode. More »
Rivian: The Electric-Vehicle Company Taking the Auto Industry by Storm
By: Josh Howell | February 17, 2020
Columns
In this podcast, Rivian Founder and CEO R.  J. Scaringe and former COO Jim Morgan discuss the challenges of forming a bold electric car company from scratch. Starting with nothing a decade ago and now fueled by billions of dollars and more than 1000 employees, the company is set to launch two "electric adventure vehicles" domestically later this year. More »
WLEI: 34. What’s the Problem: Andrew Lingel Discusses Transforming a Family Business through Knowledge, Grit, and Outrage
By: Lean Enterprise Institute | February 10, 2020
Audio
Andrew Lingel, President of United Plastic Fabricating, discusses leading lean transformation of a family business through knowledge, grit, and outrage.  Learn more:Learn more about UPF's transformation at the 2020 Lean Summit, April 6-7 in Carlsbad, CA.  Download the PDF transcript for this episode. More »
Transcript for the WLEI Podcast: What's the Problem, Andrew Lingel, President of United Plastic Fabricating, discusses leading lean transformation of a family business through knowledge, grit, and outrage.
By: Matt Savas and Andrew Lingel | February 9, 2020
Articles
Transcript for WLEI Podcast: What's the Problem, Andrew Lingel, President of United Plastic Fabricating, discusses leading lean transformation of a family business through knowledge, grit, and outrage.    More »
Coachable: Facilitating Peer-to-Peer Coaching for Effectively Spreading Knowledge
By: Deborah McGee and Bryant Sanders | January 27, 2020
Columns
Join the ongoing conversation on coaching by listening to this new episode of the Coachable podcast series, as Deb McGee talks with Lean Coach Bryant Sanders about techniques and perspectives on enrolling support and facilitating measurable improvement in your work. More »
Adopting a system driven mindset for continuous improvement
By: Lean Leaper | January 6, 2020
Columns
In this podcast, Dr. Pat Greco discusses how she managed to align students, teachers, administrators, and the board of education around a clear set of goals and systemically improved everyone’s performance through rapid PDCA cycles at the Menomonee Falls School District in Wisconsin. More »
How Do Lean CEOs Learn To Improve?
By: Nicolas Chartier | December 18, 2019
Columns
What, and how, do I have to learn? This key question confronts all CEOs who are practicing lean seriously, argues CEO Nicolas Chartier, who shares ways that he seeks to deepen his lean learning. More »
Can lean management help with the start of production?
By: Michael Ballé | December 9, 2019
Columns; eLetters
Dear Gemba Coach,  Can lean management help with the start of production? More »
Let Joy Power Your Organization's Flight
By: Richard Sheridan | December 4, 2019
Columns
Joy is a powerful word in life and, as it turns out, in business too, says Rich Sheridan. A company that discovers the relevant principles of organizational flight can also fly to heights and distances that were previously unimaginable. And, in doing so, can experience the business value of joy. More »
Can lean management help with toxic managers?
By: Michael Ballé | November 25, 2019
Columns; eLetters
Dear Gemba Coach,  Can lean management help with toxic managers? More »
How We Improved Our Tiered Daily Huddles
By: Nathan Hurle | November 8, 2019
Columns
At Cleveland Clinic, where he leads a continuous improvement team, Nate Hurle and others have discovered ways to build on success with their tiered daily huddles. More »
Overcoming a Fear Of Failure Culture
By: Andrew Quibell | November 6, 2019
Columns
Managers and teams can overcome the elements of a fear of failure culture, argues Andrew Quibell. His piece illustrates steps to tackle this important challenge. More »
How A3 Presentations Help Us Build Teamwork
By: Nicolas Chartier | October 30, 2019
Columns
CEO Nicolas Chartier shares a huge benefit of regular use of A3 among his team: "You realize as a CEO that you’re more useful as organizing conditions for teamwork than being the one who knows everything and decides everything. Teamwork cannot be done without you, knowledge and decision can be done without you.  " More »
Where can I find information about visual management?
By: Michael Ballé | October 21, 2019
Columns; eLetters
Dear Gemba Coach,  I can’t find much written about visual management although it seems an important part of lean – any idea where to look? More »
The Power of Ma in Creating Cognitive Space
By: Jim Benson | August 14, 2019
Columns
When we lead with respect for people, we need to truly understand that people work in different ways, argues Jim Benson in this piece about the power of More »
Lean Thinkers Are Systems Thinkers
By: Richard Sheridan | August 7, 2019
Columns
Lean thinkers are systems thinkers, argues Rich Sheridan: "Intentional cultures thrive when the simple systems put in place reinforce every cultural intention and that systems thinkers will always start with the attitude that improving the systems is the best route to improvement, success, and ultimately joy.  " More »
How Are You Supporting Your Own Lean Transformation?
By: Lisa Yerian | July 26, 2019
Columns
When someone in our organization complains about something we hand them a Kaizen card, shares Lisa Yerian of the Cleveland Clinic. Perhaps the same approach could apply to the broader challenge of improving the organizational ability to frame problems productively? More »
Ask Art: How Can I Engage All Our Leaders to Learn and Teach Lean?
By: Art Byrne | June 10, 2019
Columns
What's the best way to teach lean to your internal leaders? By forming teams who will learn by doing, shares Art Byrne. This will drive your gains, build great teamwork, and build the learning environment necessary to become a lean enterprise. More »
What Do Sensei Actually Do?
By: Daniel T. Jones | May 31, 2019
Columns
What do lean sensei do? Take you to the gemba, discuss what the real challenges are, prescribe exercises, teach PDCA, and push you to the next step, argue the authors of the new book The Lean Sensei. More »
Try These Lean Summer Reads
By: Lean Leaper | May 29, 2019
Columns
Summer is upon us and as you lean learners prepare for some decidedly non-value added time in your schedule, consider any number of these books for your summer reading. More »
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