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The Formula for a Successful Management System: LB * OS = MS
By: Jim Morgan | May 31, 2018
Columns
In order to reap the benefits of an effective management system it is important that the operating system and leadership behaviors be aligned and consistent, argues Jim Morgan. More »
Seeing the Work of a Daily Management System
By: Michael Ballé | April 18, 2018
Columns
Daily management systems tap visual elements that expose problems, and also use obeyas as thinking spaces for reflecting on broader challenges, says Michael Balle. More »
Beyond Heroes: A Lean Management System for Healthcare
By: Kim Barnas | April 22, 2014
Books
Hospitals have long relied on heroics to save the day – on one brilliant nurse or physician to fix the problem at hand. The result is a lot of people rowing in opposite directions, putting safety and quality at risk while increasing costs. This is the story of an organization breaking that habit.   Beyond Heroes shows the reader, step by step, how ThedaCare teams developed their management system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system:Team HuddlesManaging to Established StandardsProblem SolvingTransparencyAdvisory TeamsScorecardsStandard Work for LeadersPhysician’s More »
Lean Management System
Workshops
This one-day course is an overview of the elements that comprise the Lean Management System and an examination of how they work together to create a system of continuous improvement through collaborative problem solving. More »
People Systems: A Component of the Lean Management System
Workshops
This two day course is a critical examination of the policies, practices, and systems that incent the work force to behave in a predictable manner consistent with desired outcomes. It also deals with methods of realigning those incentives to encourage the behaviors we seek in a Lean thinking organization. More »
The Power of Inspiration
By: Paige Henry | October 23, 2019
Columns
Lean thinker Paige Henry shares a call to action: let’s get our leaders and people to realize “it’s about the think” to prevent problems happening in the first place, and when they do, that we need to enable them to think of multiple countermeasures rather than going with the solution that “they’ve seen/used a million times before.  ” More »
How Hoshin Kanri Aligns Your Key Organizational Systems
By: Mark Reich | October 16, 2019
Columns
Think of hoshin (strategy alignment) like the human body, argues Mark Reich: The body needs a strong skeletal structure (hoshin) to hold it together (just like an organization). But a body can’t move effectively if its muscles (continuous improvement) are not kept active and developed as well. More »
Ask Art: What Do You Mean When You Say Run Your Company On Your Operational Excellence Goals?
By: Art Byrne | August 28, 2019
Columns
The Lean company competes on its operational excellence goals, says Art Byrne. These stretch goals must be aggressive in nature and deployed down to every person in the company so that they all are focusing on hitting these goals every day. More »
Learning the Social and Technical Aspects of Lean on the Kentucky Lean Leadership Tour
By: Lean Leaper | August 23, 2019
Columns
Why join the upcoming US Learning Tour in Kentucky? This interview between Josh Howell, John Shook and Jamie Bonini discusses why this tour will help people understand the Toyota Production System as an organizational culture of highly engaged people, solving problems or innovating to drive performance. More »
Thoughts on the Birth of Lean
By: Jean Cunningham | July 31, 2019
Columns
There is much to be learned from the history of Lean that applies powerfully today in every aspect of the business. In this summary of key points from The Birth of Lean, LEI Chair Jean Cunningham shares insights from her reading of the book, and invites you to share thoughts as well. More »
Ask Art: Where Will the Biggest Resistance to Lean Come From?
By: Art Byrne | July 17, 2019
Columns
Resistance to Lean will come from every part of your organization, senior management included, says Lean veteran Art Byrne. Knowing where the biggest resistance will come from, however should help you focus your early efforts and smooth your Lean turnaround. More »
What Do Sensei Actually Do?
By: Daniel T. Jones | May 31, 2019
Columns
What do lean sensei do? Take you to the gemba, discuss what the real challenges are, prescribe exercises, teach PDCA, and push you to the next step, argue the authors of the new book The Lean Sensei. More »
The Remarkable Chief Engineer
By: John Y. Shook | May 22, 2019
Columns
How can a system in which "we are all connected and no one is in charge" support purposeful and productive work? Toyota's famed Chief Engineer system has much to offer in this regard. John Shook explores how the leadership styles of, and ways of working by, the CE might provide something of a roadmap for all of us. More »
What Do Managers Do?
By: Matthew Savas | April 10, 2019
Columns
After walking the gemba with sensei Hideshi Yokoi, Matt Savas learned three basic agreements between workers and management, and shared his discovery that a production analysis board is a figurative and literal social contract that binds management and workers together. More »
Ask Art: Why Focus on Why When Doing A Lean Turnaround?
By: Art Byrne | April 8, 2019
Columns
In switching to lean, understanding the WHY is the most important thing, argues Art Byrne. It helps people overcome their traditional beliefs about how something can be done. It is in essence the strategy of the business; removing the waste from your operations in order to deliver more value to the customer. More »
Flaatnes Elektro-Mek Reveals How Double Loop Learning Supports Lean Thinking and Practice
By: Daryl Powell and Eivind Reke | February 11, 2019
Columns
Every experience is a learning experience. However, we tend to only experience single-loop learning where we reaffirm what we already think is true. Lean gives us a framework to challenge our beliefs and assumptions and create double-loop learning situations through concrete experiments, and often real-time feedback from the real world. More »
What If Elon Musk Took Manufacturing Cars Seriously?
By: Jeffrey Liker | February 6, 2019
Columns
Jeff Liker asks of Tesla: What if it took Toyota’s help seriously in learning basic manufacturing before undertaking disruptive technology change? What if Tesla built in quality and did not have to rebuild most Model 3s to get quality right? What if Tesla took manufacturing and logistics seriously and was as good at execution as it was at product ideation? More »
People First Leadership: A Conversation by Jim Morgan with Alan Mulally
By: Jim Morgan | January 29, 2019
Columns
Alan Mulally is a brilliant engineer who led historic transformations as CEO of Boeing Commercial and then Ford Motor Company. But just as important as what he accomplished, is how he accomplished it. His people first, inclusive approach to leadership not only created great products and successful companies, but also created an organization people wanted to be a part of. More »
Ask Art: How Do I Get the Senior Management Team On Board with Lean?
By: Art Byrne | December 10, 2018
Columns
Lean requires teamwork, and so getting your senior management team on board requires a great deal of work, including new mindsets, exposure to lean practice, and shifts in everything from how sales are conducted to how team leaders lead at the gemba, says Art Byrne. More »
Workers Unite for Better
By: Josh Howell | October 8, 2018
Columns
The local strike by hospitality workers in Boston has led Josh Howell to contrast this situation with the lean culture at Dreamplace Hotels and Resorts in Tenerife, where front-line workers produce and socialize beautifully messy A3-sized papers sharing ideas for improvements. More »
The Escalator of Issues
By: James P. Womack | September 7, 2018
Columns
A daily management system with daily performance metrics gives caregivers the sense that managers are really paying attention, that problems really are being addressed, and that over time this will mean stability and a lower level of stress for all staff, says Jim Womack. More »
Avoiding Dashboard Wallpaper
By: Leslie Barker | September 6, 2018
Columns
Build a system of dashboards up and down the organization, says Leslie Barker. Connect them so ideas flow upward and support flows to the idea. It’s a bit tricky setting up dashboards that summarize the performance and capture the critical ideas of many departments below, but it can be done through trial and error. More »
React Less and Improve More by Using SPC More Effectively
By: Mark Graban | August 14, 2018
Columns
When we stop reacting to “noise” in a metric, we can better focus our improvement efforts, waste less time, and improve more, says Mark Graban. That should all be a core principle of Lean management that can help leaders in any setting. More »
Operator #1
By: Eric Buehrens | July 31, 2018
Columns
Getting around the lean community more is the summer job of Eric Buehrens, LEI’s CEO, including a stint as Operator #1, which turned out to be the season’s highlight. More »
Lean Lessons from Tesla
By: Tom Ehrenfeld | July 20, 2018
Columns
This piece throws no shade at Tesla, a company that serves as a highly-charged conduit for many a heated debate about the future of manufacturing, mobility, innovation, modern business models, and, what, space travel. Rather, here are a few lean principles that Tesla's tale calls to mind. More »
Ugly Babies, Silent Enemies and Other Short Stories from a Continuous Improvement Conference
By: Chet Marchwinski | July 18, 2018
Columns
Besides the lessons, challenges, and results that belong to a company’s lean transformation, there are personal journeys as well. Here’s a summary of some we heard at a recent conference. More »
Are You Managing By The Right Numbers?
By: Tracey Richardson | May 30, 2018
Columns
Knowing the key metrics to track will help you and your team start your learning journey, says Tracey Richardson. She shares the key figures that provide a foundation for growth and discovery. More »
Rethinking the Model Line
By: James P. Womack | April 19, 2018
Columns
The model line, once seen as the key to helping organizations learn and share lean thinking, has served a critical purpose, says Jim Womack: to raise awareness of fundamental management problems. More »
“People who can’t change their minds can’t change anything else”
By: Orest (Orry) Fiume | March 29, 2018
Columns
Many people argue that if lean management really was a powerful strategy, rather than an operational tactic, then more companies would be doing it, says former Wiremold Vice President of Finance Orry Fiume. He sees it the other way around. More »
Follow-up Q&A for Jim Lancaster's Work of Management Webinar
By: Jim Lancaster | September 21, 2017
Columns
“The Real Work of Management” webinar drew very engaged attendees who submitted hundreds of questions. We now present some of the most-frequently asked questions (plus Jim Lancaster's answers) today on the Lean Post. More »
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