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How Ford Built an Aligned Team Using ‘Matched Pairs’
By: Jim Morgan | February 15, 2021
Inside a winning strategy for Ford Motor Company's new product development process.    More »
COACH’S CORNER: The 4 Critical Elements of Collaboration
By: Eric Ethington | February 15, 2021
Confronting a confounding but not uncommon problem when you're trying to collaborate. More »
WLEI: How to Develop Emotional Agility At Work: A Conversation with Susan David
By: Lean Enterprise Institute | June 22, 2020
Regardless of how well you track tangible metrics in your workplace, neglecting underlying emotions has enduring costs, says Susan David, author of the best-selling book Emotional Agility. Many performance gaps are partly caused by human factors—underlying conditions that don’t necessarily show up on Pareto charts, yet have as much relevance and bearing on business outcomes as other common gaps that are identified as problems to address.   Join this WLEI podcast for a wide-ranging conversation about the need to acknowledge and “manage” emotions as a means of developing broader agility for your work team.     More »
What should I expect as a lean manager?
By: Michael Ballé | March 16, 2020
Columns; eLetters
Dear Gemba Coach: I’m currently a team leader, and I’ve been offered a job as a lean manager – what should I expect? More »
The Eight Wastes of Lean
By: Jean Cunningham | January 28, 2020
Columns; eLetters
Originally there were seven wastes identified by Taiichi Ohno for the Toyota Production System. As lean evolved into the rest of the enterprise and around the world, an eighth waste, non-utilized talent, was identified. I and others use an acronym, “DOWNTIME”, to help remember the wastes. More »
Ask Art: What Happens When Standard Cost Accounting Meets Takt Time?
By: Art Byrne | January 22, 2020
Trying to become a lean enterprise while retaining traditional standard cost accounting is an exercise in futility. It was developed for a steady state environment and is obsolete once a company changes to a lean “continuous improvement” strategy, says Art Byrne. It is therefore important to understand that one of the first things you need to do in your lean turnaround is to replace your standard cost approach with lean or “plain English”accounting. More »
By: Orry (Orest) Fiume | December 31, 2019
“Lean Accounting” has been around for about 30 years, yet its adoption has not been widespread. Is that true? More »
5S Is a Way of Thinking and Practice
By: Jean Cunningham | October 29, 2019
Columns; eLetters
It would be impossible to find a valid description of lean that does not include the importance of 5S for organization, standardization, and continuous improvement. Originally applied in manufacturing, 5S is now being applied broadly in many industries including healthcare, government, and software. As Taiichi Ohno said, “Without standards there can be no improvement.  ” I have been a lean practitioner since the early 1990s and my niche as been focusing on developing the lean management system beyond manufacturing. I understood the importance of 5S early on. But it took a series of personal insights for me to fully appreciate More »
Ask Art: What Do You Mean When You Say Run Your Company On Your Operational Excellence Goals?
By: Art Byrne | August 28, 2019
The Lean company competes on its operational excellence goals, says Art Byrne. These stretch goals must be aggressive in nature and deployed down to every person in the company so that they all are focusing on hitting these goals every day. More »
What are the key factors within an obeya room?
By: Michael Ballé | June 10, 2019
Columns; eLetters
Dear Gemba Coach: On YouTube and in books there is a lot about A3 storyboards. Did you ever see them used to share people's plans and check whether countermeasures were effective? Also, what do you think are the key ingredients/factors within an obeya? More »
As head of a lean office, what must I do to really walk the talk?
By: Michael Ballé | May 13, 2019
Columns; eLetters
Dear Gemba Coach: I am the head of a lean office. I’d like to lead by example, but it occurs to me that we often make the very same mistakes we coach others not to do. What must I watch out for in order to really walk the talk? More »
We get good results with kaizen, but why don't they stick?
By: Michael Ballé | December 17, 2018
Columns; eLetters
Dear Gemba Coach: Our teams have good results with kaizen, but nothing seems to stick for long – any advice? More »
React Less and Improve More by Using SPC More Effectively
By: Mark Graban | August 14, 2018
When we stop reacting to “noise” in a metric, we can better focus our improvement efforts, waste less time, and improve more, says Mark Graban. That should all be a core principle of Lean management that can help leaders in any setting. More »
Are You Managing By The Right Numbers?
By: Tracey Richardson | May 30, 2018
Knowing the key metrics to track will help you and your team start your learning journey, says Tracey Richardson. She shares the key figures that provide a foundation for growth and discovery. More »
Follow-up Webinar Q&A with Jim Lancaster, Lantech CEO and author of the Work of Management
By: Jim Lancaster | August 7, 2017
"The Real Work of Management" webinar drew an engaged audience that wanted to know more about the daily management system that CEO Jim Lancaster installed when lean continuous improvement efforts stopped delivering great results. We received hundreds of questions, many more than we could address during the hour-long live session. We selected questions that represented the major topics you wanted to know more about for a follow-up Q &A with Jim More »
Work of Management, The (eBook)
By: Jim Lancaster | July 6, 2017
Lancaster tells an inspiring and practical business story in his new book, The Work of Management (2017, Lean Enterprise Institute). It’s a close-up, candid look at Lancaster’s personal transformation as a leader. It’s also a practical, in-depth, business case study of Lantech’s lean transformation, relapse, and comeback that American manufacturing – and other industries -- can use to profitably transform themselves. More »
The Work of Management
By: Jim Lancaster | February 7, 2017
Lancaster tells an inspiring and practical business story in his new book, The Work of Management (2017, Lean Enterprise Institute). It’s a close-up, candid look at Lancaster’s personal transformation as a leader. It’s also a practical, in-depth, business case study of Lantech’s lean transformation, relapse, and comeback that American manufacturing – and other industries -- can use to profitably transform themselves. More »
Lean Accounting Summit Impacts Dissertation
By: Chet Marchwinski | August 1, 2016
Since 2008, the Lean Enterprise Institute has sponsored the Excellence in Lean Accounting Award to fund scholarships helping pairs of students and professors attend the annual Lean Accounting Summit. In this series, we talk to past award winners to learn what impact the scholarship and award has had on the teaching and practice of accounting. More »
Is your obeya room used for real learning or as a glorified action plan?
By: Ballé, Michael | September 28, 2015
Columns; eLetters
Dear Gemba Coach: How can I use an obeya for learning rather than for project management? More »
How Do I Measure People Development?
By: Ballé, Michael | April 6, 2015
Columns; eLetters
Dear Gemba Coach: What is the metric for people development? More »
“How ThedaCare Created Its Own Management System”, Follow-Up Q&A
By: Barnas, Kim | June 2, 2014
Kim Barnas, author of Beyond Heroes: A Lean Management System for Healthcare, answers questions that we couldn't get to during the hour-long webinar on how to create a lean management system at a healthcare organization. More »
Get On Your Sneakers and Start Conversations, Learning How to Create End-to-End Excellence
By: Tonkin, Lea | December 4, 2013
Take a (gemba) walk on the sustainable improvement side with Ingersoll Rand. More »
2014 Transformation Summit
October 21, 2013
March 5-6, 2014 - Orlando, Florida. Improve the work, develop the people - the building blocks for continuous innovation. More »
Part2: What is the best lean way to understand VALUE (in terms of what our customers want)?
By: Ballé, Michael | April 2, 2013
Columns; eLetters
Dear Gemba Coach,   What is the best lean way to understand VALUE (in terms of what our customers want) More »
Fulfillment-Stream Measurement Systems: Driving Action in Real Time
By: Vinas, Tonya | August 8, 2011
Derek Browning, a lean supply chain executive at LeanCor, takes time out from a lean logistics conference to answer questions about supply chain measurement problems. More »
Who's Responsible
By: Womack, Jim | July 6, 2011
Columns; eLetters
In reviewing my calendar, I find that I have taken eight gemba walks in the last five weeks. These ranged from manufacturing value streams in China, New York state, and Florida, to a healthcare value stream in Massachusetts, to regulatory value streams in Washington, DC, and Florida. At some point along every walk I stopped to ask a simple question: "Who is responsible for this value stream?" And, in every case, the answer was "no one.  "  More »
Thinking Lean at Thedacare: Strategy Deployment (DVD)
May 2, 2011
Books; Videos and Webinars
This DVD illustrates ThedaCare’s strategy deployment method: how the true north metrics were developed and translated to different departments, and how leaders at all levels of the organization use visual boards to track metrics related to the true north objectives. Any organization that wants to understand how to align their strategic goals can find important lessons in this DVD. More »
Follow-up Q & A to the Webinar "Integrating Leader Standard Work with Visual Management Tools”
By: Murli, Joe | January 12, 2011
Articles; Videos and Webinars
This webinar was one of our most popular and highly rated. From among the hundreds of questions that we received during the webinar, we selected those representing the most popular topics for a follow-up Q & A with presenter Joe Murli. Joe will present a full-day workshop on this topic at the 2011 Lean Transformation Summit in Dallas. Use this link to learn more. More »
2011 Transformation Summit
November 11, 2010
March 9-10, 2011 - Dallas, TX. Explore lean practices from the perspectives of Fundamentals and New Frontiers at this year's summit. More »
Lean IT
By: Steven C. Bell and Michael A. Orzen | September 16, 2010
This book shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization. More »
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