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Should I be worried that management is buying software for virtual gemba walks?
By: Michael Ballé | March 2, 2020
Columns; eLetters
Dear Gemba Coach, A consultant is selling us “virtual gemba walks” software to schedule gemba visits with a “leader standardized work” checklist and key indicators tracking. Management is listening. It feels wrong somehow, but anything that gets management to pay attention is a good thing, right? More »
How can kanban be useful in software since we never produce the same part twice?
By: Michael Ballé | January 13, 2020
Columns; eLetters
Dear Gemba Coach, How can kanban be useful in software since we never produce the same part twice? More »
How Purpose Shapes Culture
By: Richard Sheridan | April 17, 2019
Columns
A purpose-driven culture is hard to build, says CEO Rich Sheridan of Menlo Innovations. It takes time. You will suffer setbacks, you will be mocked until everyone says what you do is just obvious, and some people will expect immediate results while you are rebuilding the airplane you’re flying in. Remember that you’re doing it for the right reasons. And it will result in joy. More »
Lean Management Meets Artificial intelligence, Machine Learning, the Internet of All Things
By: Andrew Quibell | April 16, 2018
Columns
What part, if any, will lean principles – or humans – play in a manufacturing future of artificial intelligence, machine learning, and the internet of things? Andrew Quibell uses text and graphics as a crystal ball to illuminate 7 benefits of the "lights-out" factory. More »
Lean Principles Apply to Fuzzy R&D Too
By: Norbert Majerus | March 15, 2018
Columns
Lean principles work not only for incremental innovation and repetitive R&D work but for the “fuzzy” or disruptive part of developing new products and services, where the biggest benefits reside. Here are some tips for venturing into the fuzzy side of innovation from Norbert Majerus, a former lean champion in research and development at Goodyear. More »
Technology-Driven Improvement Initiatives (and Other Amazing Magic Tricks)
By: Tim Kane | April 26, 2017
Columns
"In my experience, projects based on the scientific method are more likely to succeed than projects focused primarily on Information Technology (IT) improvements," writes Tim Kane. Why is this so? Kane cites two real-life scenarios that led him to this conclusion. Read more. More »
Do andons apply to software development?
By: Ballé, Michael | December 6, 2016
Columns; eLetters
Dear Gemba Coach, I work in software development, and I really don’t see how andon applies – what am I missing? More »
Making Things Better - Visual Value in Health Information Management
By: Laura Shue | October 6, 2016
Columns
Have you ever struggled to make "invisible work" visual for your leadership? Laura Shue of the University of Michigan Health System certainly has - two years ago she tackled the formidable task of making the value of her Health Information Management department visual for their leaders. How she did it is a fascinating story - read more to see for yourself! More »
Just-in-Time Roundup: Great Lean Reads from Across the Web (Vol. 16)
By: Lean Leaper | April 14, 2016
Columns
Our latest compilation of the best lean reads from around the web, this time featuring content from Forbes, Manufacturing.  net, and The Association for Talent Development. More »
The Snowstorm on Your Server
By: Eric Ethington | April 6, 2016
Columns
When looking for a place to implement 5S, your company's server or shared drive might not be the first to come to mind. And yet it's a major cause of waste for so many professionals who spend hours clicking through the sea of similar-looking files. This was the challenge that Eric Ethington faced at a previous job - 5S his company's SharePoint site and eliminate the waste. Here's how he did it. More »
Bad Data: The Elephant in the Room
By: Mike Orzen | September 15, 2015
Columns
"The goal of IT is to enable people to perform their jobs well by providing access to complete and accurate information so they can work as effectively and efficiently as possible," writes Mike Orzen. "We leverage technology to position people to do great work with the least amount of required effort.  " More »
Lean Physician, Heal Thyself!
By: Phil Coy | August 12, 2015
Columns
"We [need] to equip people with the right tools to address the problems they must solve," writes Phil Coy. "New software is emerging that is designed to reduce waste in the process of lean transformation itself.  .. to reinforce lean principles of pull, flow, takt, and leveling.  " More »
Lean, Agile, Joy
By: Richard Sheridan | June 26, 2015
Columns
Rich Sheridan, CEO of Menlo Innovations, shares his thoughts on why the lean software and lean manufacturing communities need each other. More »
Lean is About Building Organizations that Learn to Learn
By: Lean Leaper | June 2, 2015
Columns
In April, LEI's John Shook spoke at the LeanUX NYC conference about how the lean movement has changed (and not changed) over time and what any community (user design or otherwise) needs to focus on in terms of leadership behaviors in order to build strong organizations that solve problems. Watch the video and read excerpts from his keynote. More »
Just-in-Time Roundup: Great Lean Reads From Across the Web (Vol. 5)
By: Lean Leaper | February 18, 2015
Columns
Check out our editors' picks for 5 high value lean reads you may have missed, this time from Industry Week, the blog at ThedaCare Center for Healthcare Value, MIT Sloan Management Review, 99u, and Planet Lean. More »
Lean IT at Toyota Motor Europe
By: Lean Leaper | December 10, 2014
Columns
Pierre Masai, VP of Information Systems and CIO at Toyota Motor Europe, fields questions on the unique needs of the IT customer as well as the connections between Lean and Agile at the Lean IT Summit earlier this fall in Paris. More »
Lean & Scrum: Complementary Methods with a Shared Lineage
By: Steve Bell | October 29, 2014
Columns
Lean coach Steve Bell shares his thoughts on Jeff Sutherland's presentation at the Lean IT Summit earlier this month in Paris. More »
Lean Product and Process Development, 2nd Edition
By: Allen C. Ward and Durward K. Sobek II | March 5, 2014
Books
"The P-51 Mustang—perhaps the finest piston engine fighter ever built—was designed and put into flight in just a few months. Specifications were finalized on March 15, 1940; the airfoil prototype was complete on September 9; and the aircraft made its maiden flight on October 26. Now that is a lean development process!" —Allen Ward and Durward Sobek, commenting on the development of the P-51 Mustang and its exemplary use of trade-off curves.   Shingo Research and Professional Publication Award recipient, 2008Despite attempts to interpret and apply lean product development techniques, companies still struggle with design quality problems, long lead times, and high More »
Lean Product and Process Development, 2nd Edition (ebook)
By: Allen C. Ward and Durward K. Sobek II | March 5, 2014
Books
"The P-51 Mustang—perhaps the finest piston engine fighter ever built—was designed and put into flight in just a few months. Specifications were finalized on March 15, 1940; the airfoil prototype was complete on September 9; and the aircraft made its maiden flight on October 26. Now that is a lean development process!" —Allen Ward and Durward Sobek, commenting on the development of the P-51 Mustang and its exemplary use of trade-off curves.   Shingo Research and Professional Publication Award recipient, 2008Despite attempts to interpret and apply lean product development techniques, companies still struggle with design quality problems, long lead times, and high More »
Talking Lean with a Neuroscientist
By: Steve Bell | September 18, 2013
Columns
How do we turn large, complicated, risky projects into catalysts for learning and innovation? Lean IT expert Steve Bell reflects on this question after an unexpected conversation with a neuroscientist. More »
Continuously Improving Lean IT at Toyota
By: Pierre Masai | September 3, 2013
Columns
Pierre Masai, Vice President and Chief Information Officer of Toyota Motor Europe, weighs in on the changing face of Lean IT and shares his thoughts for pushing the field forward. More »
When is technology in healthcare actually valuable?
By: Judy Worth | August 7, 2013
Columns
Technology should support the worker (and the patient), not vice versa. Co-author of the book Perfecting Patient Journeys, Judy Worth, gives us the current state of healthcare technology and reminds us what we should be thinking about if we want to use technology well. More »
Interview: Lean Software Development
By: Poppendieck, Mary | February 21, 2007
Articles; Audio
Lean software practitioners Mary and Tom Poppendieck, authors of Lean Software Development,  relate lean concepts to the practical work of software development in this video at InfoQ, a web site devoted to enterprise software development. Expand the box below the screen for a transcript of the audio. More »
Lean Development
By: Ballé, Freddy and Michael Ballé | October 1, 2005
Articles
 Freddy and Michael Ballé, co-authors of the lean novel The Gold Mine, pull together their experiences with Toyota suppliers, contacts with Toyota engineers, and existing research to discern the four keys to the company's product development system and how it has evolved in recent years. More »
Coaching for Development - Structured Coaching Using A3 Thinking
Workshops
This workshop will take participants through a unique version of the A3 thinking process, modified to facilitate and foster personal development. We will also discuss key coaching and leadership skills that support developing others as problem solvers, and tips for how to use the personal A3 framework to anchor ongoing coaching relationship. More »
Designing the Future / Lean Product & Process Development, 2 Edition Book Set
Books
A lean product and process development book set. More »