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A3s (1) Show All »
A3 Strategy Form (from Getting the Right Things Done)
By: Dennis, Pascal | December 11, 2006
A3s; Forms and Templates
A strategy A3 is a one-page storyboard on 11-inch by 17-inch paper that helps us tell our strategy "story.  " Logic flows from top left to bottom right, and each box leads to the next one. Some people might look at a strategy A3 and find it too complicated or busy. This is a normal reaction; we're condensing a lot on to one page. But you'll find that good A3 stories have an intuitive flow and can be told in five to 10 minutes.   Getting the Right Things Done, from which this example is taken, Pascal Dennis outlines the More »
Articles (167) Show All »
Managing Workflow—the Lean Way
By: John Shook, Chairman and CEO, and Alice Lee, executive director, Lean Enterprise Institute | October 21, 2016
The main responsibility of CIOs and other information technology managers is to create an environment for work to flow, according to John Shook, CEO, Lean Enterprise Institute (LEI) and Alice Lee, LEI executive director, writing in CIO magazine. More »
Students “Shocked” that Lean Accounting Isn’t More Widespread
By: Chet Marchwinski | October 19, 2016
Lean accounting seemed “so logical” to her students that they asked Professor Pencak, winner of a Lean Education Advancement Foundation scholarship, “Why isn’t everybody doing this?” More »
Audio (1) Show All »
Gemba Walks, 2nd Edition (audiobook)
By: Jim Womack
Audio; Books
A collection of essays read aloud by author Jim Womack, based on the many gemba walks he has taken around the world. The 2nd edition contains 12 new essays, including thoughts on lean in healthcare and government. More »
Books (11) Show All »
The Work of Management
By: Jim Lancaster | February 7, 2017
Lancaster tells an inspiring and practical business story in his new book, The Work of Management (2017, Lean Enterprise Institute). It’s a close-up, candid look at Lancaster’s personal transformation as a leader. It’s also a practical, in-depth, business case study of Lantech’s lean transformation, relapse, and comeback that American manufacturing – and other industries -- can use to profitably transform themselves. More »
The Work of Management - Chapter 1 PDF
By: Jim Lancaster | February 7, 2017
Case Studies (7) Show All »
Manufacturing Balancing Act: Pull Versus ERP
By: Chet Marchwinski | September 23, 2016
In this follow-up story to our case study about Phase 2 Medical Manufacturing, Inc.  , the company faces an enviable dilemma: because the lean transformation has spurred strong sales growth, Phase 2 needs a new or expanded parts warehouse. Instead, it expands the pull system by connecting the plan-for-every-part database that underpins one-piece flow production with the enterprise resource planning system, typically associated with big batch production. More »
Lean + Circular Principals = a New True North for Manufacturer
By: Doug Bartholomew | June 15, 2016
SunPower's lean journey resembled most others until it defined a new mission, a new True North. The mission statement changed from the business-like “install 10 gigawatts of solar panels by 2016" to the inspirational “change the way our world is powered.  " To achieve it, SunPower melded lean principals with those of the “circular economy” to launch what it called a CLean Transformation. Instead of following the traditional linear economic model of take, make, dispose, it follows a circular model of reuse, remanufacture, and recycle. Learn the business and environmental payoffs of linking lean and clean. More »
Charts, Graphs and Diagrams (1) Show All »
Begin from Need
October 28, 2010
"Begin from need" is attributed Taiichi Ohno, a key developer of the Toyota Production System. It means, as shown on these charts, what does the customer (the organization, the worker, the gemba) need right now? It's  another way of articulating the principle of PDCA, plan-do-check-act.    It helps us begin problem solving by grasping the situation, and avoid jumping to conclusions. More »
Columns (638) Show All »
Creating Trust: The Role of the Supervisor as Coach
By: Dave LaHote | March 23, 2017
"Organizationally, I believe that the coaching role needs to be fulfilled by the supervisor," writes Dave LaHote. But all too often, LaHote has found a misconception in this role that can undermine a coaching relationship. Watch his animated video to learn more. More »
Ask Art: Is there a formula to predict or evaluate the success of a lean implementation?
By: Art Byrne | March 21, 2017
Art Byrne is often asked how to best measure the success of a lean transformation -- but does such a measurement even exist? He's been asked this so many times that he now addresses it in his latest installment of Ask Art. Read more. More »
eLetters (161) Show All »
Is there a lean way of delegating?
By: Michael Ballè | March 3, 2017
Columns; eLetters
Dear Gemba Coach, I’m an entrepreneur and I used to micromanage everything, quite successfully. Now the firm has grown and I’m trying to delegate. How do I stop myself from cutting in when the actions my department heads want to take are plain silly, or not very creative? More »
We meet daily to examine a new customer complaint. What do we do next?
By: Ballé, Michael | February 27, 2017
Columns; eLetters
Dear Gemba Coach, We’re a start-up and have taken your advice: we now have a customer wall and we meet daily to look into a new complaint. What do we do next? It’s hard to know what to do or how that helps? More »
Events (9) Show All »
2014 Lean Healthcare Transformation Summit
January 10, 2014
June 4-5, 2014 - Los Angeles, California. Two days when you can learn directly from the lean healthcare leaders who are making real change and getting real results in how we deliver and pay for healthcare. More »
2014 Transformation Summit
October 21, 2013
March 5-6, 2014 - Orlando, Florida. Improve the work, develop the people - the building blocks for continuous innovation. More »
Forms and Templates (4) Show All »
Standardized Work Chart
December 6, 2012
The standardized work chart shows operator movement and material location in relation to the machine and overall process layout. It should show takt time, work sequence, and standard WIP. The standardized work chart is one of the three basic forms for creating standardized work, along with the standardized work combination table and job instruction sheet. The purpose of standardized work, according to Kaizen Express from which this form is taken, is to provide a basis for continuous improvement through kaizen. Kaizen Express, from which this example is taken, is a concise, precise illustrated guide to the fundamentals of the Toyota More »
Standardized Work Combination Table
December 6, 2012
The standardized work combination table shows the combination of manual work time, walk time, and machine processing time for each operation in a production sequence. This form is a more precise process design tool than the Operator Balance Chart. It can be very helpful to identify the waste of waiting and overburden, and to confirm standard work―in―process. The standardized work combination table is one of three basic forms for creating standardized work, along with the standardized work chart and job instruction sheet. The purpose of standardized work, according to Kaizen Express from which this form is taken, is to provide More »
Presentations (6) Show All »
Kata Puts the "Continuous" in Continuous Improvement
By: By Drew Locher | February 1, 2016
In this 6-minute video, Drew Locher of Change Management Associates makes the 'Case for Kata’ by explaining what it takes for teams to develop the skills and habits of Continuous Improvement culture, and how practicing the routines of the IK and CK helps you do that. More »
THE CHINESE FARMER
By: Narrated by Alan Watts | September 1, 2015
Scientific thinking is about the limits of logical efforts. We organize and plan and try to create ideal situations, yet the larger picture is not accessible to us. The mind maneuvers, craves, thinks and plans how to obtain what we want and avoid what we don't like. But we can't control the future that way because there are too many factors. Every step we take is an interesting experiment. (Animation by Steve Agnos.  ) More »
Software (1)
eVSM v8 - Electronic Value-Stream Mapping
March 10, 2014
Accessories; Software; Value-Stream Maps
Walking the shop or office floor with a paper and pencil to collect data and observe actual conditions is how value-stream mapping (VSM) is done. But for a long time, members of the Lean Community have been sharing these hand-drawn maps by creating their own electronic templates from scratch in various software programs. eVSM makes the process of turning hand-drawn maps into electronic ones easier and faster. As a companion – not a substitute – to paper-and-pencil mapping, the software allows lean practitioners to easily create, modify, and disseminate electronic value-stream maps. More »
Videos and Webinars (10) Show All »
Webinar: How to Lead With Respect
September 9, 2014
How to Lead With Respect webinar featuring Michael Ballé More »
Webinar: The Two Basic Forms of Coaching for Lean
May 22, 2014
The Two Basic Forms of Coaching for Lean with David Verble More »
Workshops (42) Show All »
A Factory of One: Applying Lean Thinking to Improve Your Personal Performance
As lean moves out of the "tool age," leaders—managers, directors, executives— must invest more time in the critical work of lean leadership: going to the gemba to support value creators in their improvement work and coaching and mentoring teams to develop their problem solving capabilities. This ensures that all organizational processes continuously add value to customers. More »
A Factory of One: Applying Lean Thinking to Improve Your Personal Performance (Online Webcast)
This workshop will help leaders understand how three lean concepts – standard work, flow and visual management - can be applied to the gemba of an individual knowledge worker to make communication more effective and less burdensome. It will enable leaders at all levels to focus on value creation rather than becoming more efficient at Management of non-value-creating activities. The workshop will show leaders how they can do their work quicker and with better quality so that they can spend more time at the gemba coaching and mentoring those who work in value—creating roles. More »