“Do I have to be team leader for the rest of my life?"
By: John Shook | June 27, 2017
At his talk at the Lean Transformation Summit earlier this year, and at conferences since then, including Industry Week and Shingo, Lantech CEO Jim Lancaster shared these words, expressing a Groundhog Day-like despair at having to solve the same problems on a daily basis (“Didn’t we do this yesterday?”). As he voiced his anguish, I looked out and saw a good 600 of the 660 listeners looking down at their feet in a shared response, his comment the awakening whap of a “Zen stick” (as Dan Prock would say, see PS below) inspiring each listener to reflect, “Yes, that’s me!” More »
Shouldn't lean focus on solutions, rather than problems?
By: Ballé, Michael | May 4, 2017
Dear Gemba Coach, Why is lean so focused on problem solving? Isn’t seeing everything as a problem negative? Shouldn’t we focus on solutions instead? Wouldn’t that be more positive and more creative? More »
What do you think are the pros and cons of merging lean and TOC?
By: Michael Ballè | March 30, 2017
Dear Gemba Coach, In the DevOps movement, the amalgamation of agile, lean, and IT service management practices, there is a new entry that is making a big impact. This is The Theory of Constraints by [Eliyahu] Goldratt. Many believe that combining the thinking of Ohno and Goldratt can produce amazing and sustainable results far easier and faster than either can separately. Have you considered the pros and cons of lean and TOC or merging them? More »
How do we deal with a command-and-control boss?
By: Ballé, Michael | March 27, 2017
Dear Gemba Coach, Our boss always says, “It’s not my job to tell you how to do yours!” But then he tells us what to do all day long. How do we deal with this? More »
Is there a lean way of delegating?
By: Michael Ballè | March 3, 2017
Dear Gemba Coach, I’m an entrepreneur and I used to micromanage everything, quite successfully. Now the firm has grown and I’m trying to delegate. How do I stop myself from cutting in when the actions my department heads want to take are plain silly, or not very creative? More »
What's the lean take on learning?
By: Michael Ballè | February 21, 2017
Dear Gemba Coach,Our previous CEO used to preach “servant leadership,” but now’s he’s left and the new style is far more traditional command and control. I’m personally interested in learning leadership and wondered what the lean take on it would be? More »
Does lean change how you think about business?
By: Ballé, Michael | February 13, 2017
Dear Gemba Coach I can see that lean changes how one thinks about business, but can’t quite put my finger on it. If you had to sum up the main changes in thinking, what would they be? More »
A Thriving Community of Practice - Book Report
By: John Shook | February 7, 2017
I am often asked why the “lean movement” has outlasted so many business improvement movements that have come and gone. For some ad hoc thoughts in response to interview questions in that regard, check out my conversation with Roberto Priolo at Planet Lean. Surely one sign of the health of any community is the continuing evolution of theory and practice. Read more. More »
Is "lean" now just an over-hyped word that is losing its value?
By: Michael Ballè | January 30, 2017
I have spent the day with a group of people in the LeanIT, Agile, ITSM, IT4IT, DevOps, etc. worlds. We were all more or less saying the same thing; using the same words. In your opinion, is "lean" now just an over-hyped word losing its value? More »
Why does my team resist multi-skilling?
By: Michael Ballè | December 12, 2016
Dear Gemba Coach,I’m trying to introduce multi-skilling in my team but am surprised by the amount of resistance I encounter from my team members. What am I missing? More »
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