Lean Summit 2020
April 6-7, 2020  |  Carlsbad, CA
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home > 2020 Lean Summit > Sessions > Learning Session: Coaching with Intention: Insights into How to Support Perseverance and Learning

Learning Session

Katie Anderson
Katie Anderson Integrand, LLC
Anna Pessah Kaiser Permanente

Coaching with Intention: Insights into How to Support Perseverance and Learning

Process solutions are not sustainable if behaviors don’t change to support a culture of improvement. This is the truly hard work of leadership – not just teaching tools but actually changing our own behaviors and the behaviors of leaders. This is a challenge for both the coach and the learner.

However, our actions as coaches or leaders do not always help the other person develop new skills. As leaders and coaches, we often jump in too quickly to give advice and suggestions, intending to help but actually taking away from the learner responsibility and an opportunity to improve.

There is a Japanese saying, "Fall down seven times, get up eight,” meaning that failure is inevitable but our ability to learn, adjust, and persevere is what ultimately determines success. So, as coaches, we must be supportive while giving give learners time to struggle.

In this session, we will share coaching concepts and actual applications from our relationship as an external coach (Katie) and an internal coach (Anna) and how Anna then worked with leaders in her organization. Topics we will cover in this interactive session include:

  • Tapping into your creativity to connect with purpose that anchors you and serves as a guide that aligns behaviors with intentions;
  • Using discipline for deliberate practice and creating new habits and why perseverance is required to increase self-awareness and to be coachable;
  • Setting daily intentions and time for reflection that are keys to learning and PDCA;
  • Specific coaching tools and techniques that support the development of others; 
  • Meeting learners where they are, which requires a deep understanding of self and others on more than a professional and technical level.
  • Assessing your learner and how to move along a coaching continuum from directive to open coaching.

Speakers:

Katie Anderson
Katie Anderson Integrand, LLC
Anna Pessah Kaiser Permanente

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