Lean Summit 2020
April 6-7, 2020  |  Carlsbad, CA
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home > 2020 Lean Summit > Sessions > Learning Session: Deepening Mission, Strengthening Culture: Addressing Health and Health Equity the Zuckerberg San Francisco General Way

Learning Session

William Huen
William Huen San Francisco General Hospital

Deepening Mission, Strengthening Culture: Addressing Health and Health Equity the Zuckerberg San Francisco General Way

In this session, you will explore and discuss:

  • How well does your improvement system draw on and cultivate passion in your staff?
  • How does your organization respond in the face of crises?
  • How committed are your leaders to their own continuous improvement and learning? 

We will offer stories to illustrate what we are learning, and how we are succeeding and failing. The Zuckerberg San Francisco General Way (ZSFG) describes our journey as a public safety-net hospital system to improve health and health equity with compassion and respect. 

Speaker:

William Huen
William Huen San Francisco General Hospital

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