Lean Provision

A term that encompasses lean manufacturing (or lean production) and all the other steps required to deliver the desired value from producer to customer, often running through a number of organizations.

Most provision value streams, whether for manufactured goods or services like healthcare or travel, are even more complicated than consumption streams. They consume large amounts of provider time and resources and mesh very poorly with consumption streams, creating customer frustration and large amounts of waste. (Womack and Jones 2005, p.8.)