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How to Respond to the ‘Great Resignation’
A trip to the gemba reveals an overlooked management strategy that could be the most effective way to keep your…
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How a Hospital’s Adoption of Lean Thinking Led to Standard-Setting Quality Achievements
A hospital in Argentina leveraged the power of lean thinking to enhance patient care significantly during the pandemic, earning internationally…
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Integrating Finance into Operational Kaizen: The Operational Leader’s Perspective
Two lean practitioners explain how and why they include accounting and finance teams in all continuous improvement efforts.
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Designing the Future: A WLEI Podcast with Rivian CEO RJ Scaringe and former COO Jim Morgan
LEI explores the early days and product development strategies of electrical-vehicle startup Rivian.
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How to Launch Great Products Your Customers Will Love
A product director describes how her team increased its new-product adoption rate from 25% to 81% in three years.
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Seeking Radical Quality in the Tech Industry
The CTO of a website design firm explains how a recent book on radical quality improvement in manufacturing inspired him…
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How a Focus on People Accelerated a Lean Transformation
Business and operational performance improved dramatically when a car dealership's leaders embraced the lean principle of respect for people. Here's…
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How a Bakery Uses Lean Thinking to Drive Growth
A lean system that runs like clockwork and constant attention to customer service enables Barcelona-based 365.café to achieve the seemingly…
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Why You Need a Better Process Development System
Two veteran lean product and process development coaches share the benefits of improving this critical, too often overlooked part of…
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Ask Art: I Want to Convert My Company to Lean. What Are the First Steps?
The former Wiremold CEO explains the commitment you must make— and the expectations you must set—when you start your continuous-improvement…
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A Video Primer on Improvement and Coaching Kata
A veteran kata instructor offers a brief explanation of two vital problem-solving and innovation-driving practices.
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Addressing the Labor Shortage by Innovating the Work
Learn how a restaurant is working to attract and retain workers by improving the work inside their commissary.
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