The Work of Management
A practical and inspiring story of personal transformation as a leader and an in-depth, business case study of Lantech’s lean transformation.
Continuous Improvement Training for You and Your Team

Reserve space today at these in-depth workshops for sharpening critical skills in how to use A3s, tie together islands of improvement, manage kaizen events, and apply the 5 dimensions of organizational change:

Real Respect Feels Like Knowing You’re Being Heard
"A simple fact of human nature: we listen all the time but we seldom pay real attention to what we are hearing," writes David Verble. And that's a problem in lean, because nothing demonstrates respect more than listening to your people. Inspired by his experiences working with Fujio Cho, David shares some tips for showing respect as a listener.
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Now Available as an eBook:
The Work of Management

20 years ago Lantech was featured in the book Lean Thinking. This is a candid look at CEO Jim Lancaster's personal transformation as a leader and an in-depth, business case study of Lantech’s lean transformation.

This book not only details the great results from daily management, but goes beyond that to show how to engage your team.

Why Visualize?
Michael Ballé Dear Gemba Coach, Why do you insist so much on visualizing information?
Summer Kata Video: Example Coaching Cycle

The five Coaching Kata questions are just the main headings for a coaching cycle, and prompts to help reveal how the learner is thinking — so the coach can give appropriate, situational feedback. This video includes clarifying questions, discussion, and feedback between the five Coaching Kata questions. Please excuse the poor audio.

“Do I have to be team leader for the rest of my life?"

At his talk at the Lean Transformation Summit earlier this year, Lantech CEO Jim Lancaster shared these words, expressing a Groundhog Day-like despair at having to solve the same problems on a daily basis ("Didn’t we do this yesterday?"). As he voiced his anguish, I looked out and saw a good 600 of the 660 listeners looking down at their feet in a shared response, his comment the awakening whap of a "Zen stick" inspiring each listener to reflect, "Yes, that’s me!" and ask, "If he can break the cycle, why can’t I?"

Official online publication of the Lean Global Network

Jim Womack on creating the social basis for lean management

The author looks at hoshin planning, A3 thinking and daily management as the three key elements of a lean management system, and highlights the related behaviors that will allow lean to thrive.

How a Retailer's Distribution Center Exemplifies the Lean Precept "Respect for People," and Reaps the Benefits

To make sure training engaged and resonated with people after previous attempts at a lean transformation faltered, LifeWay matched lean management tools and principles to its Bible-based culture and language.

How to Use Book Clubs to Become Self-Reliant on Your Lean Journey

Get the support and expertise you need to be self-reliant – online and for free – with Michael Ballé, who has more than 20 years’ experience helping companies make lean management transformations and coaching the executives who lead them.

Lean Product & Process Development

Learn how companies are using Lean Product & Process Development (LPPD) to create a sustainable system for consistently delivering great products and profitable value streams.

Want to learn more? Read Jim Morgan's monthly E-letter.

In Partnership with UMass Online
Waterford, MI – September 26-27, 2017
Grand Rapids, MI – October 3-4, 2017
Columbus, OH – October 24-26, 2017
Cambridge, MA – November 7-9, 2017
Cambridge, MA – November 14-16, 2017
Cambridge, MA – December 5-7, 2017
Cambridge, MA – February 21-22, 2018
Cambridge, MA – March 6-8, 2018
Nashville, TN – March 28, 2018