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Sami Bahri, DDS
Dr. Bahri runs a private dental practice in Jacksonville, Florida that he started in 1990 after years working in the teaching, administrative, and private practice fields. Eager to learn from other industries how to manage resources to satisfy customers, he started searching outside dentistry, and ended up studying and trying Total Quality Management and Six Sigma, among other systems.
In 1996, Dr. Bahri read Lean Thinking by James Womack and Daniel Jones, and started implementing lean management principles in his dental office. He successfully reorganized his work and practice around the goal of "one-patient flow."
Dr. Bahri is the first dentist known to utilize lean techniques to continuously improve the delivery of quality dental care. He has been called “The Leanest Dentist on the Planet.” He has been a keynote speaker at the Shingo Prize Conference, where he was recognized as the “World's First Lean Dentist”. He lectures nationally and internationally, to healthcare and manufacturing groups, to share his experience on implementing lean management in the dental practice.