Lean Enterprise Institute Logo
  • Contact Us
  • Newsletter Signup
  • Cart (0)
  • Account
  • Search
Lean Enterprise Institute Logo
  • Explore Lean
        • What is Lean?
        • A Brief History of Lean
        • Lexicon Terms
        • Topics to explore
          • Operations
          • Lean Product & Process Development
          • Administration & Support
          • Problem-Solving
          • Coaching
          • Executive Leadership
          • Line Management
  • The Lean Post
        • Subscribe to see exclusive content
          • Subscribe
        • Featured posts
          hands holding a paper with A3 template on it

          Understanding the Many Facets of ‘the A3’

          How Lean Practitioners “See the Work” —...

          • See all Posts
  • Events & Training
        • Custom Coaching and Learning Experiences
        • Co-Learning Partnerships
        • Forms and Templates
        • Featured learning
          • Lean Leadership Forum

            July 13, 2022 | District Hall, 75 Northern Ave, Boston, MA

          • Lean Warehousing and Distribution Operations: Gemba-Based Workshop

            September 13, 2022 | Mercedes Benz Parts Distribution Center
            Grapevine,Texas

          • Developing Structured Problem-Solving and Leadership Skills using A3 Thinking: Managing to Learn Remotely

            September 19, 2022 | Online Live Course

          • Hoshin Kanri Remotely: Aligning and Executing on Your Organizational Objectives

            September 23, 2022 | Online Live Course

          • See all Events
  • Store
        • Shopping Cart
        • Featured books
          Managing to Learn: Using the A3 management process

          Managing to Learn: Using the A3 management process

          Learning to See

          Learning to See

          • See all Books
  • About Us
        • Our people
          • Senior Advisors and Staff
          • Faculty
          • Board of Directors
        • Contact Us
        • Lean Global Network
        • Press Releases
        • In the News
        • About us

Lean Events and Training / Events / Intro to Problem Solving

Intro to Problem Solving

Location

On Demand Online Course

Why you should attend

Problem-solving is critical to every position in every industry. In this course, you will learn to grasp the situation at the gemba (where the work is done) and use all of your senses to understand what is truly happening.

Cost

$249.00

Register on our eLearning platform

Register
  • Overview
  • Agenda
  • Instructors
FacebookTweetLinkedInEmailPrintComment

All too often, people create countermeasures to perceived problems without digging deeper, asking the right questions, and thinking more.

Learning to grasp the actual situation is paramount to identifying the root cause(s) of the problem and solving it. Throughout the entirety of the course, we use a case example to illustrate the problem-solving approach as you are learning. In addition, you will deepen your understanding by applying this new way of thinking to a problem of your choice.

This course breaks down lean problem-solving concepts and techniques into simple, easily understood pieces.

Learning Objectives

This course works for people new to the concepts of lean and continuous improvement, for individuals looking to improve their lean understanding and skills, and for organizations wanting to level set the lean knowledge of their workforce to speed progress.

  • Build a foundational understanding of problem types and problem-solving. Identify the four types of problems.
  • Resolve business challenges by using scientific method, PDCA-based problem solving.
  • Apply A3 thinking to solve problems.
  • Clearly define problems, beginning with grasping the situation at gemba.
  • Learn to break down vague problems to specific problems that can be solved to root cause.

Time Estimates Per Unit*

*Actual times may vary.

Unit Description
Duration
Unit 1: Problem Solving
45 minutes
Unit 2: What is an A3?
2 hours
Unit 3: Creating your A3
6.5 hours
Work-based Activities
10+ hours
Total
~19.5 hours

John Shook

Chairman, Lean Global Network; Senior Advisor, Lean Enterprise Institute

John Shook learned about lean management while working for Toyota for 11 years in Japan and the U.S., helping it transfer production, engineering, and management systems from Japan to NUMMI and other operations around the world. While at Toyota’s headquarters, he became the company’s first American kacho (manager) in Japan. In the U.S., Shook joined […]

Read more about John Shook

Bring Our Practical, How-to Training to Your Company

Custom Coaching and Learning Experiences

Related Events

July 13, 2022 | District Hall, 75 Northern Ave, Boston, MA

Lean Leadership Forum

Learn more

September 13, 2022 | Mercedes Benz Parts Distribution Center
Grapevine,Texas

Lean Warehousing and Distribution Operations: Gemba-Based Workshop

Learn more

September 19, 2022 | Online Live Course

Developing Structured Problem-Solving and Leadership Skills using A3 Thinking: Managing to Learn Remotely

Learn more

Subscribe to get the very best of lean thinking delivered right to your inbox

Subscribe
  • Privacy Policy
  • Sitemap
  • LinkedIn
  • Twitter
  • YouTube
  • Instagram
  • Facebook

©Copyright 2000-2022 Lean Enterprise Institute, Inc. All rights reserved.
Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Learn More. ACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT
Share this ArticleLike this article? Email it to a friend!

Email sent!