Leader Standard Work

Sometimes called “kaizen for management,” leader standard work, when combined with the appropriate lean leadership behaviors, changes the role of managers from being the primary problem solvers to building the problem-solving capability of employees.

Because traditional management activity does not support a culture of daily problem solving, the shift in management’s role is needed to build the new culture and support the lean operational changes made during a transformation.

Along with planning activities that are carried out on at less frequent intervals, day-to-day leader standard work consists of five major tools: gemba walks, reflection meetings, response to andons, creating accountability, and mentoring people.