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Building a Lean Culture at Turner Construction: A Talk with SVP Charlie Murphy
By: Charlie Murphy | February 5, 2019
Columns
"Whether it’s safety, quality, production system, to me it just makes sense for us to contribute to the improvement of the whole industry," says Turner Construction SVP Charlie Murphy. "If we can develop a lean culture here at Turner and move from workarounds to resolving the right problems as they occur, we will become a better company and the industry will have to get better, too.  " More »
3 Steps We Took to Change the Company Culture
By: Bruno Guicardi | January 11, 2019
Columns
The Lean Digital Transformation webinar with Bruno Guicardi, co-founder and president of technology services company CI&T, drew a global audience that submitted hundreds of questions, many more than he could answer during the hour-long presentation. We selected questions that represented the main issues you wanted to know more about for this follow-up Q&A with Bruno. More »
A Great Company Culture Takes Purpose
By: Tyler Schilling | September 12, 2018
Columns
If you’re determined to move your culture from good to great, listen to CEO Tyler Schilling as he describes two behaviors that, in his experience, are most effective. More »
Thinking About Waste Helps Build A Learning Culture Everywhere
By: Sammy Obara | July 27, 2018
Columns
Developing people to reduce waste in everything from using toilets to saving one second of work is key to creating a learning platform, says Sammy Obara. More »
Surviving CEO Change, Evolving Through Culture and Being a Humble Leader
By: Kiame Mahaniah, MD and John Y. Shook | June 13, 2018
Columns
Dr. Mahaniah was kind enough to sit down with LEI’s Chairman, John Shook to talk about growing up in different cultures, from the Congonese to the Quakers, and how he became a CEO in an organization trying to become lean, and helped keep that movement going. More »
Changing High School Culture with Lean Coaching
By: Tony Lamberton | April 20, 2017
Columns
Nearly eight years ago, headteacher Tony Lamberton of Christleton High School was struggling with poor reviews of his school. After reading and studying The Toyota Way, he launched an initiative to bring something brand new into his school’s operations: lean coaching. This is the story of that remarkable turnaround. More »
Advice from the Gemba: How Can I Change a Culture?
By: Lean Leaper | March 14, 2017
Columns
One of the most common questions asked by lean leaders is the question of culture change. How, they ask, can we change a firmly rooted culture to match our desired behaviors? As far as these four leaders are concerned, the answer is.  ..  by changing the work. Here are their stories. More »
KATA CREATES CULTURE
By: By Tilo Schwarz & LEI Hungary | November 1, 2015
Presentations
Tilo Schwarz and his team at Festool (Germany) used practice of the Improvement Kata & Coaching Kata routines to make improvement part of everyone's daily work, and earned two European operational excellence awards in the process. In this 30-minute presentation from LEI Hungary's Lean Summit, Tilo shows how IK+CK is a management system that increases scientific problem solving ability through practice of specific behaviors. LEI Hungary is the newest Lean Global Network member. More »
Surfer Culture Meets Standardized Work
By: Doug Bartholomew | July 16, 2015
Columns
Can surfing instructors and students really learn standardized work? Read the surprising story of how lean coach Sammy Obara worked with Pacific Surfing School to improve their teaching process and better train new surfers (and what leadership had to do with it). More »
Rich Sheridan on How to Succeed by Building a Strong Learning Culture
By: Chet Marchwinski | January 27, 2015
Columns
Rich Sheridan, CEO of the software company Menlo Innovations, talks with LEI's Chet Marchwinski about Menlo's unique learning culture, taking their end users' wants and needs seriously, and the power of lean product and process development ideas working together as a system. More »
How to Create a Culture of Accountability
By: Erin Urban | September 12, 2014
Columns
"Over time, accountability has developed a negative connotation," writes Erin Urban. "But the truth is: we want accountable, responsible employees that have our company’s best interests in mind and are committed to continuous improvement.  " So, how do you do it? More »
Three Steps Toward Lean Culture Change
By: Erin Urban | June 3, 2014
Columns
"Culture change typically isn’t greeted with open arms unless there is a crisis to provide a sense of urgency," writes Erin Urban. "Still, I’ve noticed there are a few 'Do-Not-Pass-Go' items that must be a part of any successful lean culture change initiative.  " More »
How to Handle Fire Fighting, Process Averse Cultures, Naysayers, and More
By: Lex Schroeder | March 11, 2014
Columns
Summit attendees hosted their own conversations on lean thinking and practice last week, identifying challenges and opportunities for Lean within their organizations. Check out the conversations and contribute your own thinking to these questions! More »
How a Problem-Solving Culture Takes Root
By: Jim Luckman and David Verble | March 4, 2014
Columns
Changing one's own leadership behaviors is no easy task, but it can be done. Leaders can shift away from giving top-down commands and solutions to a more engaging and collaborative way of addressing problems that both gets results and develops people. More »
Lean Transformation Starts with a Learning Culture
By: Tina Roach and Pete Mangan | February 6, 2014
Columns
After attending a Lean Applied to Sales seminar, Tina Roach and Pete Mangan of ProMed Molded Products knew they needed to re-think the way they shared "what was new, what was better, and where the organization was headed" with employees. They came up with four concepts to engage and align all team members with the company's new direction. More »
Lean Startups Should Be Lean Cultures, From the Start
By: Mark Graban | December 12, 2013
Columns
Mark Graban reflects on John Shook's talk, "Lean Startup--From Toyota City to Fremont to You," at this week's Lean Startup Conference in San Francisco. Read why Graban believes the broader Lean community and lean startup community have a lot to learn from each other. More »
Create Your Fantasy Island Organizational Culture
By: Tracey Richardson | August 23, 2013
Columns
What would your dream organizational culture look like? What about your fantasy lean transformation? Tracey Richardson shares her advice for turning at least some of these hopes and ambitions into a reality. More »
Toyota Culture
By: Jeffrey Liker and Michael Hoseus | December 20, 2007
Books
Toyota Culture examines the “human systems” that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. More »
Leading in a Continuous Improvement Culture: Engaging and Coaching Problem Solving Thinkers
Workshops
This program is designed to describe this new role you can play as a leader in a program solving culture. It will also introduce skills that will help you be effective in that role and give you opportunities to practice them. More »
Online Webcast: Creating a Sustainable Lean Culture: Connecting the “Product” and the “People” Value
Workshops
Process-improvement tools are important, but their ultimate effectiveness depends on the ability to develop the underlying culture of problem solving to support continuous growth and improvement. This webcast explores the foundations of Toyota’s unique culture, and the role leaders play in supporting the transition from conventional to lean culture. More »
Creating a Sustainable Lean Culture: Connecting the “Product” and the “People” Value Streams
Workshops
Process-improvement tools are important, but their ultimate effectiveness depends on the ability to develop the underlying culture of problem solving to support continuous growth and improvement. This workshop explores the foundations of Toyota’s unique culture and helps you develop an action plan to support the transition from conventional to lean culture. More »
Kaizen: the Culture of Continuous Improvement
Workshops
This workshop is an introduction to the Kaizen Teian or Kaizen methodology which promotes the sustainable continuous improvement as a daily way of life for every member within the organization. The class is based on a “hear-see-do” approach allowing you to learn through instruction, discussion, simulation, and small-group exercise. More »
Pi-Day, Robots, and the Joy of Making Things
By: Jim Morgan and Mary Morgan | February 18, 2019
Columns
To mark Engineers Week, Feb. 18-23, we’re reprising a story about celebrating Pi Day by Jim and Mary Morgan, a self-described “geek couple.  ” And we’re offering 25% off on Jim’s new book, Designing the Future. Read the story to get the discount code. More »
A Small Amount of Time Can Yield Big Results
By: Jean Cunningham | February 15, 2019
Columns
Four minutes, well focused, can be a long time, notes Jean Cunningham. Without competing distractions, many words can be spoken, absorption of new info happens, and a good deal can be accomplished. We found we actually got more done by getting clear on our focus and our timeframe. More »
Good Night Sweethearts
By: Bruce Hamilton | February 14, 2019
Columns
On this Valentine's Day, GBMP President Bruce Hamilton laments this year's lack of Sweetheart Candies, reflecting that, "NECCO, like General Motors had failed to understand what Shigeo Shingo called 'the most basic concept in the Toyota Production System,' the cost subtraction principle. More »
4 Actions that Solved My Lean Management Identity Crisis
By: Mike Orzen | February 13, 2019
Columns
Mike Orzen had lean management down cold – or so he thought. After all, he makes a living teaching it to managers and executives. But when he personally used a lean tool such as an A3 report, he’d catch himself distractedly going through the steps then jumping ahead to a preconceived countermeasure. Watch his candid account of what he did to refocus his mind when applying lean principles. More »
Flaatnes Elektro-Mek Reveals How Double Loop Learning Supports Lean Thinking and Practice
By: Daryl Powell and Eivind Reke | February 11, 2019
Columns
Every experience is a learning experience. However, we tend to only experience single-loop learning where we reaffirm what we already think is true. Lean gives us a framework to challenge our beliefs and assumptions and create double-loop learning situations through concrete experiments, and often real-time feedback from the real world. More »
Ask Art: How Should I Re-invest the Gains from Kaizen?
By: Art Byrne | February 8, 2019
Columns
Becoming lean through using kaizen activity allows you to remove a great deal of waste and deliver value to your customers, shares Art Byrne. If you do the right things with the excess resources you free up, you can then leverage your gains far more dramatically. Don’t waste the gains. More »
What If Elon Musk Took Manufacturing Cars Seriously?
By: Jeffrey Liker | February 6, 2019
Columns
Jeff Liker asks of Tesla: What if it took Toyota’s help seriously in learning basic manufacturing before undertaking disruptive technology change? What if Tesla built in quality and did not have to rebuild most Model 3s to get quality right? What if Tesla took manufacturing and logistics seriously and was as good at execution as it was at product ideation? More »
Improving Engagement One Kaizen at a Time
By: Crystal Davis | February 4, 2019
Columns
Engaging the employees at all levels with a clear and realistic understanding of how they inspire, drive and support getting people involved in meaningful work is the best way to show respect, argues lean coach Crystal Davis. More »
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