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TPS Fundamentals in a Knowledge Work Environment
By: Cameron Ford | March 1, 2016
Columns
A recent LEI cleaning project reminded Business Editor Cam Ford of something he learned in a recent workshop - that TPS principles, even those that were originally designed for assembly, can be used in knowledge work environments too. Here are some of his favorite applications. More »
Creating New Value and a Lesson in Fundamentals
By: Jim Morgan | February 25, 2016
Columns
After a recent trip to Toyota's headquarters in Japan, Jim Morgan made an epiphany about the Toyota Production System and the fundamentals at its core. His epiphany holds value for any business professional, especially those involved in lean product and process development. Read more. More »
Practicing Lean Fundamentals in an Office Environment
By: Locher, Drew | January 24, 2013
Articles
Applying lean principles in service organizations and administrative processes within manufacturing companies often confounds companies. Lean faculty member and author Drew Locher offers four key steps to focus on for success. More »
Lean Fundamentals for Sales Organizations
Workshops
This workshop is an expansion of lean concepts and tools for Sales practitioners, as well as the organizational leadership responsible for creating and implementing strategies. By discussing real problems and how to apply new concepts, participants will become better prepared to assess when, where, and how to leverage learning and problem solving techniques in their own specific circumstances. More »
Practicing Lean Fundamentals in an Office Environment
Workshops
Description: This two-day workshop has been designed for individuals and teams who work in office and service environments that want to gain a better understanding of the philosophy, thinking and acting within a Lean Enterprise and how it might benefit their customers, organizations, and staffs. It will demonstrate the overall approach for implementing a lean transformation including both work and management processes in your organization. More »
How SBP Went From Intolerable Conditions to Constructive Discontent
By: Zack Rosenburg | June 14, 2019
Columns
In this keynote talk at the LEI summit, Zack Rosenburg of SBP talks about how this non-profit has evolved its thinking about defining and tackling problems, creating a culture of continuous improvement that views management as a noble profession. More »
Getting Home: Jacob and Claude Stoller Appreciate the Lean Lessons of this New Book
By: Claude Stoller and Jacob Stoller | June 12, 2019
Columns
"Getting Home is a terrific book that puts lean to work on a problem that’s really significant. Let’s hope it’s an inspiration for architects and non-architects who want to make a difference," says Jacob Stoller, in a conversation with his father Claude, an architect and teacher with a passion for applying lean to this work. More »
Ask Art: How Can I Engage All Our Leaders to Learn and Teach Lean?
By: Art Byrne | June 10, 2019
Columns
What's the best way to teach lean to your internal leaders? By forming teams who will learn by doing, shares Art Byrne. This will drive your gains, build great teamwork, and build the learning environment necessary to become a lean enterprise. More »
Go and See: Where The Magic Is
By: Nicolas Chartier | June 7, 2019
Columns
To reconnect with the reality of your business, go to the gemba, advises CEO Nicolas Chartier of Aramisauto. But to really experience the magic that happens, be sure to ask your people to display and visualize their flow, and you will discover unexpected opportunities for growth. More »
Cost Saving is Tired--Value Creation is Hot!
By: Jean Cunningham | June 5, 2019
Columns
Lean affects financial outcomes--dramatically so in firms that incorporate widespread lean thinking over the long term, says LEI Chair Jean Cunningham. And yet she counsels you not to fixate on cost reduction or product cost. Look instead at the real numbers. More »
Cleveland Clinic’s Prescription for Creating a Culture of Continuous Improvement
By: Lisa Yerian | June 3, 2019
Columns
Lisa Yerian, MD, medical director of continuous improvement at the Clinic, talks about a “model area” approach to improvement, how initial “islands” of improvement linked up, results so far, and how a continuous improvement transformation is transforming her as a leader. More »
What Do Sensei Actually Do?
By: Daniel T. Jones | May 31, 2019
Columns
What do lean sensei do? Take you to the gemba, discuss what the real challenges are, prescribe exercises, teach PDCA, and push you to the next step, argue the authors of the new book The Lean Sensei. More »
Try These Lean Summer Reads
By: Lean Leaper | May 29, 2019
Columns
Summer is upon us and as you lean learners prepare for some decidedly non-value added time in your schedule, consider any number of these books for your summer reading. More »
Practicing Constructive Discontent At SBP
By: Zack Rosenburg | May 24, 2019
Columns
To become an organization of problem solvers, talking about problems couldn’t merely be something that we did, shares Zack Rosenburg of St. Bernard Project. It had to be part of who we are; it had to be our identity. Being or living constructive discontent and adopting it as our identity would mean that problems were brought to the surface, not buried. More »
The Remarkable Chief Engineer
By: John Y. Shook | May 22, 2019
Columns
How can a system in which "we are all connected and no one is in charge" support purposeful and productive work? Toyota's famed Chief Engineer system has much to offer in this regard. John Shook explores how the leadership styles of, and ways of working by, the CE might provide something of a roadmap for all of us. More »
Change Your “Pet” Problem Solving Method
By: Art Smalley | May 20, 2019
Columns
Got problems with your problem-solving method? This interview by LEI's Chet Marchwinski with Four Types of Problems author Art Smalley shares advice on how you can "change your 'pet' problem-solving method.  " More »
How Does LPPD Help Create a Lean Enterprise?
By: Lean Leaper | May 17, 2019
Columns
What is LPPD? As noted by Jim Morgan LPPD is a set of principles and practices that promote collaboration, transparency, and rapid learning, in the development of both process and product simultaneously, leading to the creation of really effective value streams. He shares thoughts with Jim Womack, Jeff Liker, and Eric Ethington on this topic. More »
Rebuilding Homes and Disaster Recovery Processes
By: Zack Rosenburg | May 15, 2019
Columns
When Liz McCartney and Zack Rosenburg left their careers to help desperate victims of Hurricane Katrina rebuild, they knew nothing about construction or lean management. Today, SBP, the disaster recovery nonprofit they founded, has cut rebuilding time by nearly 50% using lean concepts. Zack talks to LEI about the remarkable new recovery model they developed and detail in their new book, Getting Home. More »
How to Scale Up Positive Social Change
By: Ann Mei Chang | May 13, 2019
Columns
Far more households globally have access to a mobile phone than a toilet, notes Ann Mei Chang, a tech executive turned social innovator and author. And that’s despite the time and money spent for years by hundreds of nonprofits, social organizations, companies, and government agencies. Listen as she explains her radical idea of taking the scientific method she learned in tech and the lean startup movement to create radically great social good at scale. More »
Why We Believe A Strong Customer Focus Is Needed To Drive A Lean Strategy
By: Lean Sensei Women | May 10, 2019
Columns
Is there any principle more core to the heart of lean than relentlessly focusing on the customer? In this collection of thoughts on the topic, seven lean sensei women explore how and why customer focus is at the heart of lean strategy. More »
Ask Art: What Incentives and Bonus Programs Best Support Lean?
By: Art Byrne | May 8, 2019
Columns
Bonus and incentive plans work best when they serve an underlying purpose, says Art Byrne, who advises that management design them to boost teamwork, learning, and strategic lean goals. More »
Sometimes Less Lean is Mo' Lean
By: Brent Wahba | May 6, 2019
Columns
After seeing a great concert by blues legend Keb' Mo', Brent Wahba reflected on some lean principles embodied in the ways this event delivered such joy. More »
Stop Asking Your Leaders to "Support" Your Lean Transformation
By: Lisa Yerian | May 3, 2019
Columns
Helping others with shared work tied to broad improvement goals can be challenging for lean leaders. Continuous Improvement Director Lisa Yerian of the Cleveland Clinic shares key ways that have been found to help: make clear and specific asks, establish exactly how to engage towards that end, and; experience, understand, and critically evaluate the situation before stepping in with support. More »
Cutting Carbon Emissions and Product Costs Through Lean Product and Process Development
By: Katrina Appell | May 1, 2019
Columns
As the need to reduce carbon emissions becomes clearer, the need to understand the impact and consciously consider it during the design phase is ever more important, argues Katrina Appel. Lean Product and Process Development (LPPD) principles, methodologies, and management behaviors are a system that enables the environmental impact of the entire product life-cycle to be consciously considered in the design phase. More »
Matched Pairs: To Improve Supplier Relationships, Start Inside Your Organization
By: Jim Morgan | April 30, 2019
Columns
Jim Morgan shares how adopting a Matched Pair strategy that teams supply chain and engineering leaders with a common plan, shared objectives and a powerful management system helps to not only improve cost, quality and delivery--but help create a superior working environment for everyone involved. More »
Show Respect, Psychological Safety, and Social Neuroscience
By: Mike Orzen and David Verble | April 26, 2019
Columns
Mike Orzen and David Verble examine the meaning and lean relevance of showing respect, creating psychological safety, and the links between these two. More »
Lean Principles Speed Workflow in New Product Development
By: Howard Kinkade | April 24, 2019
Columns
After successfully implementing lean principals in manufacturing, Solar Turbines took them to product development processes, reducing firefighting and boosting development velocity. LEI’s Chet Marchwinski recently talked about the effort with Solar Products Manager Howard Kinkade. More »
Process Excellence Means Developing New Processes Along with New Products
By: Eric Ethington | April 22, 2019
Columns
The traditional way of developing new products or services in isolation from the processes that must deliver them almost guarantees problem launches. In contrast, the lean product and process development methodology creates products customers love as well as profitable delivery processes in a far more integrated and simultaneous way. Eric Ethington, an experienced lean product and process coach, explains. More »
All Lean Is Local
By: Josh Howell | April 19, 2019
Columns
When I think about the idea of “all Lean is local,” I think about the fundamental entry point question for any Lean thinker in any situation, which is: “what's the problem to solve here? What's the problem to solve now?” More »
How Purpose Shapes Culture
By: Richard Sheridan | April 17, 2019
Columns
A purpose-driven culture is hard to build, says CEO Rich Sheridan of Menlo Innovations. It takes time. You will suffer setbacks, you will be mocked until everyone says what you do is just obvious, and some people will expect immediate results while you are rebuilding the airplane you’re flying in. Remember that you’re doing it for the right reasons. And it will result in joy. More »
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