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How do we ensure sustainability of a successful lean effort?
Dear Gemba Coach: We used training and workshops to roll out a lean program with good early results – what…
Read article The “Playbook” of Sustaining Change
In a world where most lean transformations fail, what can we do to learn from others' mistakes and help our…
Read article It Starts Within: The Lean Journey of CI&T
The lean transformation of Brazilian tech company CI&T was unique in that it began with an implementation of hoshin kanri.…
Read article It’s Not All About the Cash: How to Help Leadership Understand Lean’s Financial Benefits
Lean's cost savings might not show up immediately on the income statement -- but that doesn't mean there were no…
Read article Advice from the Gemba: The Most Frustrating Types of Waste (and How to Eliminate Them!) II
If you've ever lost sleep over a particularly frustrating source of waste in your organization, you're not alone. Today we…
Read article What do you recommend — clarify roles and responsibilities first or reengineer the process first and then define R&R?
Dear Gemba Coach: What do you recommend – clarify roles and responsibilities first or reengineer the process first and then…
Read article Lessons Learned from the Cleveland Indians’ Historic 22-Game Winning Streak
In the wake of the Cleveland Indians' record-shattering 22-game winning streak, George Taninecz reflects on some important business lessons that…
Read article Can a Lean Mentality Help You in a Crisis?
We all know lean's power when problem solving. But what power does it have in resolving crises, which are more…
Read article Is There a Tradeoff Between Employee Morale and Productivity?
"Is there a tradeoff between employee morale and productivity?" is a question oft-discussed in lean circles. Ken Eakin has his…
Read article How big should my lean promotion office be?
Dear Gemba Coach: How large should my lean promotion office be if I want to achieve quickly a lean culture…
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Phases of Practice
Pierre Nadeau of soulsmithing.com talks about learning new skills, and phases of learning called "Shu Ha Ri." Those phases are…
Watch video How Do You Know What Your Product or Service Needs to Be?
What does it take to know what your product or service needs to be? The obvious answer, it would seem,…
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