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Is momentum loss normal during a lean transformation?
Dear Gemba Coach: One of our outpatient wards reduced waiting time by 75% and got an award for their lean…
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The Angry Team Member and the Changing Organization
Toyota veteran and lean coach Lesa Nichols reflects on one of the most challenging and ultimately rewarding conversations she had…
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GTS6 + E3 = DNA (Break the Code for Standardization, Sustainability, and Kaizen)
There's no "formula" for doing Lean well, but there are principles and practices that keep you on track. Read Tracey…
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Why Creating Products Customers Actually Want Requires a Great Process
80% of the cost (and hence, waste) is committed for a new product or service by the time product designs…
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Grasping the Real Situation
Emmanuel Jallas visits a well-respected company that is vocal about its lean transformation. Upon further investigation he finds that like…
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How do we solicit feedback from the shop floor without being overwhelmed by the enormous amount of ideas?
Dear Gemba Coach: I think we all know that the "suggestion box" has gone by the wayside. How do we…
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The Five Poisons of Big Company Disease
What's "big company disease"? The tendency of any large company to worry about clearly defined territories, rules and procedures, and…
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What Should Lean Mean to Us?
Brent Wahba offers lean beginners a few tips for how to be most impactful. "If you are working on how…
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Innovation at Smartphone Speed
Ever wonder what it takes to make those smartphone chips? Learn how IBM continuously improves smartphone technology using lean thinking…
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Not a High-Volume Widget Manufacturer? Lean Still Makes Sense for High-Mix, Low-Volume Production
If your organization deals with a wide variety of products that incur fluctuating demand and your customers are ever increasing…
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What Experience Tells Me About How Change Happens
Dave LaHote reflects on his earliest experiences learning lean thinking and practice. "We all became increasingly better at making improvements…
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Want Your Organization to Survive Over the Long Haul? Value Process Over Results
"There are two ways to run your business," writes Doc Hall. "Focus on value, or focus on results... Interestingly, when…
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