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leaper and team leader at car manufacturing line solving a problem

Operations

Five Missing Pieces in Your Standardized Work (Part 3 of 3)

John Shook circles back to offer an outline of how standardized work serves your Purpose, Process, and People, which can…

By John Shook on October 27, 2009

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Article graphic image with repeating icons

Line Management

Where do I start?

Dear Gemba Coach: I'm the operations manager of a healthcare training company. We conduct technical training to nurses in hospitals. We've…

By Michael Ballé on October 21, 2009

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Five Missing Pieces in Your Standardized Work  (Part 2 of 3)

Operations

Five Missing Pieces in Your Standardized Work (Part 2 of 3)

John Shook delves more deeply into two of the five most often neglected elements, demonstrating the importance of practice and…

By John Shook on October 20, 2009

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two types of kaizen

Operations

5 Missing Pieces in Your Standardized Work (Part 1 of 3)

John Shook offers an overview of the five most frequent misunderstandings about this fundamental lean practice and expands on three…

By John Shook on October 14, 2009

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Lean and Financials

Dear Gemba Coach: During the webinar, you mentioned the importance of quantifying the financial impacts of lean efforts before introducing the…

By Michael Ballé on October 14, 2009

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Coaching

How Do I Convince People to Practice Lean?

Dear Gemba Coach: I have previous lean experience, and have now joined a large bureaucratic organization. I’m trying to apply the…

By Michael Ballé on October 7, 2009

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Photo of Nummi leadership 1984

Executive Leadership

How NUMMI Changed Its Culture

I received a lot of questions on-line and off about last week’s column on the pending closing of NUMMI. One…

By John Shook on September 30, 2009

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Coaching

Kaizen is Fun? Really?

Dear Gemba Coach: I have been learning lean for three years now. My question to you: How is Kaizen 'fun'? Doing…

By Michael Ballé on September 30, 2009

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Line Management

How Can I Address the Conflict that Lean Creates?

Dear Gemba Coach, I have just finished reading The Lean Manager, and I was very taken by the chapter on…

By Michael Ballé on September 28, 2009

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Operations

Managing Suppliers

Dear Gemba Coach: We've done a lot of kaizen work in production and have something of a pull system running. We've…

By Michael Ballé on September 16, 2009

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Operations

Was NUMMI a Success?

By now you know that Toyota made its much-anticipated decision to close NUMMI. Many of my friends are saddened by…

By John Shook on September 14, 2009

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Operations

Herman Miller’s Experiment in Excellence

With initial support from the Toyota Supplier Support Center, Herman Miller cultivates experimental thinkers who make process improvements every day.…

By David Drickhamer on September 9, 2009

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