Articles
Learn more about your selected topics.
Deploying Improvement Habits: From Starter Kata to Meta-Habits
Learners using the Kata routine approach every problem with the “skeleton” of the Kata routine, and understand that they are…
Read article
Does it matter if we call lean “lean”?
Dear Gemba Coach: If it works, why worry if it’s called lean, operational excellence, or the company’s excellence system? As…
Read article
Lean Transformation? Not Buying It
Companies often describe their transformation efforts in terms of an end-state: focusing on targeted results. They see transformation as a…
Read article
Ask Art: Why Does Boosting Inventory Turns Matter So Much?
If you want to deliver more value to our customers such that you can grow and gain market share then…
Read article
A Great Company Culture Takes Purpose
If you’re determined to move your culture from good to great, listen to CEO Tyler Schilling as he describes two…
Watch video
TPS, the Thinking People System
The twin pillars of just-in-time and jidoka help support a full model about how to achieve customer satisfaction from employee…
Read article
Value-Stream Mapping and Toyota Kata: Navigating to Your Desired Future
The video discusses utilizing Value Stream Mapping (VSM) to establish direction and Toyota Kata to develop the necessary skills for…
Watch video We’re working hard on problem solving so why don’t I see any improvement in our problem-solving capability?
Dear Gemba Coach: We're working hard on problem solving, asking "why" repeatedly, and looking for root causes, but I'm afraid…
Read article
The Escalator of Issues
A daily management system with daily performance metrics gives caregivers the sense that managers are really paying attention, that problems…
Read article
Avoiding Dashboard Wallpaper
Build a system of dashboards up and down the organization, says Leslie Barker. Connect them so ideas flow upward and…
Read article
How to Lead with Values
A former health system CEO says it’s “strategically sound” for leaders to define a set of values that they and…
Watch video Why does visual management at a Toyota plant look so much different than at ours?
Dear Gemba Coach: We have been deploying lean visual management in my company for a while now, and I am…
Read article