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The Lean Post / Articles / Thoughts on Digitization, Work, and Continuous Improvement

Thoughts on Digitization, Work, and Continuous Improvement

Product & Process Development

Thoughts on Digitization, Work, and Continuous Improvement

By John Drogosz, PhD

October 4, 2018

The opportunities and changes presented by digitization are issues for all lean practitioners not only those in IT. Here are some additional insights from a lean practitioner and product developer who participated in a panel discussion on what’s happening now -- and what could happen -- as digitization meets lean management principles and practices.

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One of the best attended sessions at a recent lean management conference was a panel discussion exploring the intersection of lean management and digitization. After the discussion, we caught up with panelist John Drogosz, a lean product and process development coach with experience in a variety of industries. In this interview, he explores:  

  • What impact new levels of automation, data collection, and robotics will have on problem solving and developing people.
  • What effects digitization may have on the nature of work;
  • How the methods companies use to develop people may change in the future.
  • What impact digitization may have on how we understand work in service and production settings.
  • What increased computing power and data collection could mean for problem solving.
  • What other lean practitioners think about digitization’s impact.

Watch the interview of John sharing his thoughts and issues on the minds of the audience at the panel discussion.

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Written by:

John Drogosz, PhD

About John Drogosz, PhD

John has over 25 years of lean manufacturing, product development, and above-shop-floor experience. As a coach, he has led lean transformations in numerous companies and industries, including Northrop Grumman, Johnson Controls, Areva, Peugeot-Citroen, Tenneco, Eaton, Hertz, Schlumberger, Harley-Davidson, Embraer, and Caterpillar.  As LEI’s chief engineer, process and product development, John…

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