Not all coaching is the same for managers or executives in companies run by lean management principles, according to the nonprofit Lean Enterprise Institute LEI, which will offer a complimentary instructional webinar on the subject, May 22, 2014, at 2 PM (Eastern).
Enrollment is now open at https://www.lean.org/events/may_22_webinar.cfm
LEI, based in Cambridge, MA, identified two basic types of lean management coaching: coaching for correction and coaching for development.
Coaching for Correction, which seems to come naturally to people, happens when managers give directions about how to improve performance. Coaching for Development happens when managers help develop someone’s problem-solving capabilities, a critical skill in companies pursuing lean transformations, which emphasize continuous improvement.
During the 60-minute webinar, LEI faculty member David Verble will cover:
- Tips and practical examples for applying the two key types of coaching
- Two big reasons why Coaching for Development is difficult
- Why “open” questions rather than “Yes or No” are critical in Coaching for Development
- How to use the essential practice of Humble Inquiry to develop others and how it supports people moving through the plan-do-check-act (PDCA) process
Verble will conduct more in-depth sessions on coaching as a presenter at the Third Annual Lean Coaching Summit, July 29-30, 2014, in Long Beach, CA. Enrollment is open now at: http://leancoachingsummit.com/
About the Presenter
During his 10 years at Toyota, David Verble served as the manager of Human Resource Development at the Georgetown, KY, plant, and then manager of Human Resource Development for North American Manufacturing at Toyota’s manufacturing headquarters in Erlanger, KY. He is a member of the Lean Enterprise Institute (LEI) faculty, a co-author of the LEI book Perfecting Patient Journeys, and holds a master’s in Performance Technology and Instructional Systems Design.
About the Lean Enterprise Institute
Lean Enterprise Institute Inc., a 501(c)(3) nonprofit based in Cambridge, MA, makes things better through lean research, education, publishing, and conferences. Founded in 1997 by management expert James P. Womack, PhD, LEI supports other lean initiatives such as the Lean Global Network, the Lean Education Academic Network, and the Healthcare Value Network. Visit LEI at https://www.lean.org for more information.