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Lean Talks: Learning Proactive Versus Reactive Management

by Brenda Kenefick
April 9, 2014

Lean Talks: Learning Proactive Versus Reactive Management

by Brenda Kenefick
April 9, 2014 | Comments (1)

At LEI's Lean Transformation Summit last month, I gave a short talk on the conference theme of "Improve the Work, Develop the People," after which Jim Womack shared a few words and asked some good questions. I spoke about one of the first rapid improvements events we did in a new value stream in a healthcare setting, at University Health Network in Toronto. Our "Improve the Work" focus had to do with preventing patient harm. Our "Develop the People" focus had to do with introducing leadership to lean concepts and what it means to introduce change to healthcare professionals.

We're proud to say we've had great success with our approach, so much so that it's been transferred to other units. And our learning continues, for leaders with the job of engaging people in seeing and solving problems every day, and for me, trying to create and sustain a process focus in a task orientated environment. Check it out. I'd love to hear what you think and keep this conversation going.

The views expressed in this post do not necessarily represent the views or policies of The Lean Enterprise Institute.
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Vivienne April 22, 2014
1 Person AGREES with this comment

Great initial post!  I look forward to more... Thanks!


Vivienne

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