Don't Present Your A3: Share Your A3
We consistently stress how the A3 process enables collaboration, drives engagement and gets buy-in. In that vein, I wanted to take a minute to stir up some discussion on the actual act of engaging others: sharing your A3.Every time I teach a Managing to Learn workshop, the topic of how to best present A3s comes up. “Eric, I like the problem solving aspect, but I find A3s hard to read on the screen,” people say. Or, “I have to break my A3s into multiple PowerPoint slides so people can read them.”
I try to steer people away from the word “presenting.” The word conjures up images of conference rooms with a big table, an audience scattered about the room, empty seats up front and a projector with a screen. There you are, trying to communicate your message while the others in the room multitask. It's not the best environment to get others engaged.
Sometimes a simple word choice can help us to see a way forward. I would like to suggest that we think less about presenting A3s and more about sharing them.Sharing brings up images of a few people closely engaged on a common item. They are working with each other, not having someone show something to them.
That’s why I recommend that you think of your A3 as a small, portable whiteboard. We often discuss problems with others using an actual whiteboard--use your A3 in the same fashion. And don't wait for major milestones to engage your stakeholders. Share the A3 with them often (think "small lot" sharing). As you do this you can take meeting notes right on the A3 so the engagement doesn't get lost.
How about consensus?
Of course the time will come that you need to bring all the stakeholders together to ensure consensus. Now you will need to “present” your A3; but still think, “share.” One way to share effectively in this situation is to provide a copy of the A3 to everyone at the meeting. It’s only one page (versus 30 or more for a PowerPoint). The stakeholders can look at the screen to follow your story, but they can also reference the hard copy for any details. They naturally feel a stronger sense of ownership over something they can hold in their own hands. Keep one copy for yourself, this is for you to write notes on as the A3 is discussed and you gain additional input. Additionally, this provides you with quick and simple meeting minutes.
The "right" answer
So in summary, SHARE your A3s, do so in SMALL LOTS, and use the A3 itself for both sharing and recording dialogue. What has worked for you? There is no one "right" answer to this issue. it will depend on your unique situation. So I encourage you to share your ideas.
Books
Workshops
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Managing to Learn Remotely: Developing Structured Problem-Solving and Leadership Skills
Today’s unprecedented challenges require superior problem-solving skills from you and everyone you manage. -
Online - Introduction to Problem Solving
In this course, you will learn to grasp the situation at the gemba and use all your senses to understand what is truly happening. All too often, people create countermeasures to perceived problems without digging deeper or thinking more, that is, learning at the gemba to grasp the actual situation of the problem.
Articles
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Coach's Corner: The Four Critical Elements of Collaboration
The building blocks of purpose, process, and more lead to effective collaboration, as Eric Ethington highlights these fundamental elements and the benefits of their implementation. -
Pi Day: Exploring the Intersection of Science and Dessert
In recognition of Pi Day, think about how you might inspire future generations to pursue careers in science and technology fields, suggests Eric Ethington, program director, LPPD, at the Lean Enterprise Institute. -
COACH’S CORNER: The 4 Critical Elements of Collaboration
Confronting a confounding but not uncommon problem when you're trying to collaborate.