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Managing Workflow—the Lean Way

John Shook, Chairman and CEO, and Alice Lee, executive director, Lean Enterprise Institute
10/21/2016

The main responsibility of CIOs and other information technology managers is to create an environment for work to flow, according to John Shook, CEO, Lean Enterprise Institute (LEI) and Alice Lee, LEI executive director, writing in CIO magazine.

Lean IT
Steven C. Bell and Michael A. Orzen