Building a Lean Operating and Management System 

Experience lean principles in action.

In this hands-on, simulation-based workshop, you will  learn how to develop an effective and flexible lean operating system built on continuous improvement cycles. Guided by lean coaches, you will experience ways to improve on-time delivery, product quality, and operational flexibility. 

Learn the manager’s role in setting targets, engaging front-line workers, and encouraging an environment of continuous improvement. You’ll also explore how and why integrating various lean practices and concepts — standardized work, pull system, kanban, and employee capability development — enables you to resolve problems, make breakthrough improvements, and meet business challenges head-on. 

By the end of this course, you’ll be able to:  

• Use key performance metrics in team huddles to help you catch issues early, solve problems quickly, and keep your team aligned on what matters most. 
• Build visual work balance charts to give you and your team a clear view of uneven workloads, making it easier to redesign work for better flow, less stress, and higher productivity. 
• Demonstrate the impact of improvement experiments to ensure your team’s efforts stay focused on results that directly improve customer satisfaction and business performance. 
• Train others using job instruction to build a stronger, more capable team by ensuring everyone learns critical tasks correctly and efficiently — reducing errors and frustration. 
• Adopt lean leadership behaviors to create a culture of trust, continuous improvement, and collaboration, helping your team perform better and adapt faster. 

Concepts introduced:

• customer-first thinking 
• gemba-based work observation  
• takt time 
• value vs. waste 
• work improvement 
• continuous flow 
• visual management 
• andon 
• operator balance chart 
• scientific experimentation 
• standard work 
• pull 
• kanban 
• Lean Transformation Framework 
• job instruction introduction 

Enhance your learning further by also taking our Investing in Workers Using Job Methods and Job Instruction course, which complements the strategies you’ll develop in this workshop.

Who Should Participate?

This course is designed for frontline managers, supervisors, and production engineers who lead daily team activities and are responsible for improving operations, training employees, and delivering customer value. 

Discounts

• Register three or more students from your organization and save 12.5% off every registration. To receive a group discount, register as a group through the registration link and the discount will automatically apply.
• LEI Co-Learning Partners: Register before early bird deadline for $1,199.25. Register after early bird deadline for $1,499.25. No group discount can be applied.

Cancellation Policy

You can cancel your registration for in-person workshops four weeks before the course start date for a full refund. A cancellation occurring within two – four weeks of the workshop dates will be subject to a $350 fee. Cancelling less than two weeks prior to workshop start is subject to no refund. To cancel, please call LEI at (617) 871-2900 or email registrar@lean.org.