Peter O’Leary, principal aviation safety inspector and a member of a lean improvement team at an FAA office near Boston, explains improvements in a key document filing system.
About Chet Marchwinski
Chet has been a humble, unwashed scribe of the lean continuous improvement movement since books by Taiichi Ohno and Shigeo Shingo first hit North America in the 1980s. At LEI, he contributes to content creation, marketing, public relations, and social media. Previously, he also wrote case studies on lean management implementations in…