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Why Lean Fails in Job Shops… and What to Do to Succeed
Like many job shop owners, LEI faculty member Greg Lane struggled with implementing lean principles early on. The experiences and…
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Lean is About Building Organizations that Learn to Learn
In April, LEI's John Shook spoke at the LeanUX NYC conference about how the lean movement has changed (and not…
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KATA SUMMIT KEYNOTE: JEFF LIKER
In this 16-minute video from February's Kata Summit, Professor Jeff Liker gives a revealing personal discussion of Toyota Kata from…
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Connecting Lean Thinkers With Nonprofits in Portland, Oregon
Matthew Horvat tells the story of Lean Portland, a lean community of practice connecting lean thinkers with nonprofit professionals in…
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Leadership Q&A: Lisa Yerian, MD, Medical Director of Continuous Improvement, Cleveland Clinic Foundation
From the LEI senior executive series on lean leadership: Lisa Yerian, MD, director of Hepatobiliary Pathology and medical director of…
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Let the Work Define the Process
We’re all short on time, but think for a moment with your team about the real work to be done…
Read article My management team feels tense and pressured about going to the gemba. Is this normal?
Dear Gemba Coach: I’ve decided to take my management team to the gemba to get them to solve real problems…
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Transforming Healthcare: What Matters Most? How the Cleveland Clinic Is Cultivating a Problem-Solving Mindset and Building a Culture of Improvement
Imagine if you could create a culture of excellence and improvement in a large healthcare organization. That’s the challenge that…
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Construction Safety: It’s a Respect for People Issue
A stock photo showing unsafe working conditions at a construction site (used and shared via The Article) sparks an important…
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The Messenger is As Important as the Message
What do people look for in a change agent that will help them be more open to the risky business…
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What it Takes to Share One’s Wisdom: A Q&A with Tracey Richardson
"When you make a decision to change the way you do business, it should hold you accountable for certain leadership…
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John Toussaint on What a Complete System Transformation Looks Like In Healthcare
John Toussaint, CEO emeritus of ThedaCare and CEO of the ThedaCare Center for Healthcare Value, shared his guiding principles for…
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