Lean Coach, Lean Enterprise Institute
Partner, Lean Transformations Group
A performance improvement consultant and leadership coach since 2000, David has been an LEI faculty member for 17 years. Recognized as one of the first Toyota-trained managers to bring A3 thinking from Japan to the United States, he has conducted A3 problem-solving and leadership programs for 30 years. Overall, his work focuses on supporting clients in process improvement, developing lean management systems and practices, strategic thinking and problem-solving, and leadership coaching for managers and executives.
As part of his coaching more recently, he helps leaders build stronger teams by encouraging them to focus on the work environment created by their leadership behaviors. Additionally, he works to help leaders and coaches encourage employee problem-solving through Humble Inquiry skills of intentional listening and respectful questioning.
As a coach for executives and teams, he has worked with clients in manufacturing, healthcare, service, finance, higher education, and government in North America, Europe, Asia, and Australia.
David is a founding partner of the Lean Transformations Group (LTG). LTG uses value stream mapping to identify and help implement process improvements. It transfers this technology to its clients, enabling them to improve and sustain their business processes. The partners are authors of Mapping to See: Value-Stream Mapping Improvement Workshop (2007) and Perfecting Patient Journeys (2012), published by LEI.
David gained his expertise working for Toyota in North America for fourteen years, first as an internal change agent and later as a Manager of Human Resource Development at the plant and North American levels. He also has a graduate degree in instructional systems and performance technology and additional training in process consulting and coaching psychology.