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How To Get Out of the Habit of Telling
How do we get out of the habit of just “fixing” the immediate problem at hand ourselves (or telling others…
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Do As I Say, Not As I Do
"What the leader demonstrates as important is what the team will focus on," writes Erin Urban. "If we are to…
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How is standardized work different from the Taylorist one best way?
Dear Gemba Coach: How is standardized work different from the Taylorist one best way?
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Lean Thinking for Warehousing and Distribution: How to Know Your Business
"The vast majority of warehouse or distribution center managers have nowhere near the level of detail about the business that’s…
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I Don’t Know What I Don’t Know, But Spread the Word
In her first piece for the Post, Lesa Nichols reflects on one of her most powerful learning experiences while working…
Read articleThink You Know Your Warehouse or Distribution Center? Think Again
Most warehouse and distribution center managers lack the detailed knowledge needed for a lean transformation. Traditional management approaches often result…
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Board Responsibilities and the Lean Management System
"A board needs to go far beyond checking performance measurements and actually hold senior leaders accountable for management systems and…
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Leader Standard Work: Where to Start
Striving to be an effective lean leader or manager is well and good, but without the discipline of leader standard…
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Just-In-Time Roundup: Great Lean Reads From Across the Web
We're trying something new on the Post rounding up some of the best or more interesting lean-themed articles from around…
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What Does “Waste” in Government Processes Mean Anyway?
"It is commonplace in the US Federal Government to see placards and signs admonishing us to be on guard for…
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Are You Managing People or Making Way for Their Creativity to Shine?
"The role of the [lean manager] entails three main parts: clear definition of goals; provision of significant and consistent feedback;…
Read article How can I train technical experts who know more about the work than I do?
Dear Gemba Coach: I understand I have to train people, but I work in a very technical area and they…
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