Articles
Learn more about your selected topics.

I fail to see the difference between hoshin kanri and the strategic planning we used to do. What am I missing?
Dear Gemba Cocah: My boss has hired a consultant to take us through the Hoshin Kanri process. So far, I…
Read article
Lean Talks: Are You Making Excuses or Solving Problems?
In his "lean talk" at the Lean Transformation Summit this past March, lean coach and author Mark Graban shared his…
Watch video
Building Capability, Transforming Organizations
How do we improve ourselves as coaches while developing the problem solving capabilities of others? Lean coach Katie Anderson suggests…
Read article
Testing the Lean Transformation Model in India
Dhirendra Kumar Dubey of Lean Management Institute of India (LMII) shares what he's learned about the effectiveness of the Lean…
Read article
Communicating With Respect
Effective communication is key when it comes to lean learning. Give people too much information, too soon and you lose…
Read article
8 Tips for “Passing the Baton” with Suppliers and Customers
In a relay, the winning team isnít the one that runs the fastest leg, but the one that runs fastest…
Read article
PDCA, BML, TMC: Learning Lean From Lean
"Lean, Lean UX, and Lean Startup – there' a lot of 'lean' out there," writes Matthew Savas. "Is this good…
Read article
What does developing people mean?
Dear Gemba Coach,Are people tools? Should bosses use people? What does development mean? How should we think about it?
Read article
Ask Art: What Does a Lean Manager Do Differently?
"The lean leader has a vision for growth just like the traditional manager, but he sees the source of growth…
Read article
Why Skill-Based Learning is Harder Than You Think
Lean practitioner Joel Gross explains why skill-based learning (like learning how to problem solve using PDSA) requires active, hands-on practice…
Read article
How to Coach a Person Who Doesn’t Want to be Coached?
How do you coach someone who doesn't need your help or who thinks they know everything? This was one of…
Read article
Learning from John Wooden: Everyone Is a Teacher & a Coach
John Wooden was arguably the most successful, probably the most influential, and certainly the most studied coach in the history…
Read article