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I’ve heard you say the quality department is the worst enemy of quality. I find this offensive.
Dear Gemba Coach: I’m in the quality department of a large company and I’ve heard you say quality is the…
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Food Bank For New York City and Toyota: Unlikely Partners in Innovation
Margarette Purvis, President and CEO of Food Bank For New York City, will tell the story about Food Bank's partnership…
Read article The Real Lean Challenge: Levelling Production
Most lean practitioners focus primarily on the waste elimination aspect of Lean and ignore levelled production. In his second piece…
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Show Me the Money!
In his latest piece for the Post, Michael Ballé writes, "If we don’t get better at showing explicitly where the…
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Starting Up, Growing Up, and Starting Over
In an essay first published in Gemba Walks (2nd Ed) and adapted for the Post, LEI founder and thought leader…
Read article If I turn off MRP in favor of kanban, will the factory collapse around us?
Dear Gemba Coach: Our sensei wants us to turn off MRP and work with kanban cards. I’m really nervous about…
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Managing By Not Wandering Around
“We’re still very early in our journey,” says Dan McDonnell, VP of Operational Excellence at Ingersoll Rand. “But we’re following…
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Why Fundamental Shifts in Thinking Take Longer Than You Think
Think learning the fundamentals of lean thinking and practice is easy? Think again. Deep shifts in thinking will take some…
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Reading the Signs
How often does your organization settle for an inferior process design or process fix, bandaged together with labels and signs?…
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Lead Lean by Being Lean
Lean just doesn't work if leaders don't actively, consistently demonstrate lean thinking themselves. In his first piece for the Post,…
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Effective Leaders Tackle Challenges Systematically
"It's not enough to simply set a challenge," writes Dario Spinola. "We need effective ways of working toward challenges." Read…
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The Thinking Behind Toyota’s Hiring Process
Lean coach Tracey Richardson reflects on Toyota's hiring process when she joined the company 28 years ago, why it was…
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