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WHO IS THE LEAN STAFF’S CUSTOMER?
If you want to succeed, figure out how you can improve your customer's life.
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Community Communication
Lean thinking and practice is all about tackling problems – little ones, big ones, wicked ones, sticky ones, concrete ones,…
Read article Lean concepts that help you eliminate waste and create flow in your own work
Lean Enterprise Institute faculty member Dan Markovitz, an expert on improving personal performance, explains how the lean principles of 5S…
Watch video Engaging Physicians to Solve Real Problems in Healthcare
Trained in the scientific method, practical to the core, focused on the patient--one would think physicians would be the first…
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Leading and Learning the Toyota Way
Lean coach and LEI faculty member, Tracey Richardson, tells us why a learner's attitude is essential for effective leadership and…
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Upcycling Products Customers Actually Want
Nathan Rothstein, president of Project Repat, shares the story of how his startup evolved from an interesting idea to a…
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Why Starting With a Model Area is Key to Lean Transformation
Lean coach Danielle Blais explains why starting small, with one team in one area, is so important to leading an…
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Such a Fine Line Between Stupid and Clever
Lean thinking, principles, and experiments show up everywhere and make a real difference, sometimes in places you'd least expect.
Read article Using lean principles to escape the tyranny of the email inbox
Lean Enterprise Institute faculty member Dan Markovitz, an expert on improving personal performance, tells you how to reduce the volume…
Watch video Why aren’t the laws of lean articulated?
Dear Gemba Coach: Aren’t there laws of lean, just as there are laws of physics? And why aren’t these clearly…
Read article Why don’t middle managers practice A3 thinking? (Part 2)
Dear Gemba Coach: I’m a lean consultant, and have been hired by a large service organization to develop an A3…
Read article A SKILL-LEVEL ICON FOR VS MAPS
This SlideShare presents a new Value Stream Mapping icon to indicate both current & future-state Improvement Kata skill levels for…
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