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A Quick Guide to Running Experiments
The value-stream improvement method described in Perfecting Patient Journeys differs from the traditional committee approach to making organizational changes. Both…
Read article Lean Management’s Key Concepts
The technical components and underlying philosophy of lean, based on the Toyota Production System (TPS), work together to create a…
Read article My CEO has asked me to take a hard look at the lean program at our hospital – where should I start?
Dear Gemba Coach: I am ops director of a large hospital. We have been doing lean for several years now,…
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GET BETTER AT ACHIEVING LEAN GOALS
We often mistake confident predictions and plans for accurate ones. But the more humility we have about our predictions, the…
Watch video How Lean Changes You as a Leader
Few business leaders in the world have applied lean strategy as successfully as has Art Byrne, former CEO of The…
Read article Would you have a few tips about coaching on the gemba?
Dear Gemba Coach: Would you have a few tips about coaching on the gemba?
Read article Practicing Lean Fundamentals in an Office Environment
Applying lean principles in service organizations and administrative processes within manufacturing companies often confounds companies. Lean faculty member and author…
Read article How is lean strategic?
Dear Gemba Coach: I’ve been told by my senior management that there is no strategic vision in lean and they…
Read article Why won’t senseis ever give a straight answer?
Dear Gemba Coach: Why won’t senseis ever give a straight answer?
Read article Developing a Problem-Solving Culture at Herman Miller: An Interview with Lean Practitioners George Mason and Dan Bos
In this interview from the Lean Coaching Summit in December 2012, George Mason, a Herman Miller Performance System (HMPS) manager,…
Read article Improving Information Technology Processes with Lean Principles: An Interview with Steve Bell
Steve Bell, a lean IT coach, practitioner, and author is a trailblazer in the use of lean to improve information…
Read article THE IMPROVEMENT KATA AT AEROJET
Aerojet explains how they're using VSM + the Improvement Kata to connect daily process improvement with the organization's strategy.
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