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How to Design Products and Services a Diversifying Customer Base Will Love
A leading innovation and design researcher shares practices that will help you develop products and services that meet the needs…
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Ask Art: How is Traditional Management Different from Lean Management?
Eight reasons lean leaders consistently outperform peers who rely on a conventional approach to leading and managing.
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How to Lead Physicians in Change
The Seattle Children's medical director of continuous improvement and innovation describes a successful method for standardizing — and improving —…
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Ask Art: How Do You Create a Lean Culture?
The author of the best-selling books The Lean Turnaround and The Lean Turnaround Action Guide and former CEO of The…
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Lean’s Role in Labor Shortages and the Supply Chain
LEI leaders talk about recent blame thrown toward Lean in the supply chain, the rising labor shortage, NFT's, and more.
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How to Respond to the ‘Great Resignation’
A trip to the gemba reveals an overlooked management strategy that could be the most effective way to keep your…
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How a Hospital’s Adoption of Lean Thinking Led to Standard-Setting Quality Achievements
A hospital in Argentina leveraged the power of lean thinking to enhance patient care significantly during the pandemic, earning internationally…
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Integrating Finance into Operational Kaizen: The Operational Leader’s Perspective
Two lean practitioners explain how and why they include accounting and finance teams in all continuous improvement efforts.
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Designing the Future: A WLEI Podcast with Rivian CEO RJ Scaringe and former COO Jim Morgan
LEI explores the early days and product development strategies of electrical-vehicle startup Rivian.
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How to Launch Great Products Your Customers Will Love
A product director describes how her team increased its new-product adoption rate from 25% to 81% in three years.
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Seeking Radical Quality in the Tech Industry
The CTO of a website design firm explains how a recent book on radical quality improvement in manufacturing inspired him…
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How to Focus on a People Accelerated Lean Transformation
Business and operational performance improved dramatically when a car dealership's leaders embraced the lean principle of respect for people. Here's…
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