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Mark Graban

Mark Graban

President, Constancy, Inc. & Chief Improvement Officer, KaiNexus

Mark Graban is author of the Shingo-Award winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, with a 3rd edition being released in June, 2016. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (also a Shingo recipient) and The Executive Guide to Healthcare Kaizen. He is also the founder of www.LeanBlog.org.

Mark’s passion is to apply Lean and Toyota Production System principles to improve quality of care and patient safety, to improve the customer/patient experience, to help the development of medical professionals and employees, and to help build better workplaces and stronger organizations for the long term.

He serves as a consultant to healthcare organizations through his company, Constancy, Inc and is also the VP of Improvement and Innovation Services for the technology company KaiNexus. He has focused on healthcare improvement since 2005, after starting his career at General Motors, Dell, and Honeywell. Mark is a faculty member for the Lean Enterprise Institute and the ThedaCare Center for Healthcare Value.

Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program. Mark and his wife live in Texas. He serves on the board of the Louise H. Batz Patient Safety Foundation.


Articles by Mark Graban
Lean & ACOs at ThedaCare with Dr. Dean Gruner
Dean Gruner, M.  D.  , president and CEO of ThedaCare, tells the LeanBlog podcaster Mark Graban how the Wisconsin healthcare system is using Accountable Care Organizations with Lean methods to improve the coordination of care for patients. More »
Podcast #116 – Jim Womack, His New Book “Gemba Walks”
Jim Womack, LEI founder and saenior advisor, sat down wit Mark Graban at the Lean Blog for a 2-part interview, covering gemba walking, lean management, lean healthcare, the future of the Lean Community, and more.    More »
Lean Product Development at Ford
Jim Morgan, director, Global Body Exterior and Stamping Business Unit Engineering at Ford, discusses lean product development methods in this Lean Blog podcast. He will give a presentation on the subject at LEI’s Lean Transformation Summit, Dallas, March 9-10. Click the Education tab and go to Summits for more information. More »
Books by Mark Graban
Lean Hospitals, 2nd Ed. Lean Hospitals, 2nd Ed.
Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. A unique guide for healthcare professionals, this book clearly elaborates the steps they can take to begin the proactive process of lean implementation. More »