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Four Types of Problems

In Four Types of Problems, continuous improvement expert and author Art Smalley shows you how to break the “hammer-and-nail” trap.

He demonstrates that most business problems fall into four main categories, each requiring different thought processes, improvement methods, and management cadences.

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  10. Value-Stream Mapping Workshop Participant Guide by Mike Rother and John Shook
Art Smalley

Art has immersed himself into the intricacies of problem solving since 1988, when he joined Toyota at its Kamigo Engine Plant in Toyota City, Japan.

Taiichi Ohno was plant manager at Kamigo and conducted many of his famous experiments there that led to the development of the Toyota Production System. Art learned directly about problem solving from Tomoo Harada, who led the maintenance activities that created the stability that enabled Ohno’s innovations in flow to succeed. 
The Gold Mine Trilogy Set

The Gold Mine Trilogy Study Guide is designed to work through the books one chapter at a time. The material is structured to support a regular cadence of team discussions.

Save $40 when you buy this as a set! ($115 total when books are purchased separately)

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