In Four Types of Problems, continuous improvement expert and author Art Smalley shows you how to break the “hammer-and-nail” trap.
He demonstrates that most business problems fall into four main categories, each requiring different thought processes, improvement methods, and management cadences.
- Managing to Learn: Using the A3 management process by John Shook
- Four Types of Problems by Art Smalley
- The Work of Management by Jim Lancaster
- Learning to See by Mike Rother and John Shook
- Everything I Know About Lean I Learned in First Grade by Robert Martichenko
- Getting the Right Things Done by Pascal Dennis
- Lean Lexicon 5th Edition by Lean Enterprise Institute, Inc.
- Creating Continuous Flow by Mike Rother and Rick Harris
- LEI SmartSheets by
- Building a Lean Fulfillment Stream by Robert Martichenko and Kevin von Grabe
Art has immersed himself into the intricacies of problem solving since 1988, when he joined Toyota at its Kamigo Engine Plant in Toyota City, Japan.
Taiichi Ohno was plant manager at Kamigo and conducted many of his famous experiments there that led to the development of the Toyota Production System. Art learned directly about problem solving from Tomoo Harada, who led the maintenance activities that created the stability that enabled Ohno’s innovations in flow to succeed.
The Gold Mine Trilogy Study Guide is designed to work through the books one chapter at a time. The material is structured to support a regular cadence of team discussions.
Save $40 when you buy this as a set! ($115 total when books are purchased separately)