In Four Types of Problems, continuous improvement expert and author Art Smalley shows you how to break the “hammer-and-nail” trap.
He demonstrates that most business problems fall into four main categories, each requiring different thought processes, improvement methods, and management cadences.
- Managing to Learn: Using the A3 management process by John Shook
- The Work of Management by Jim Lancaster
- Everything I Know About Lean I Learned in First Grade by Robert Martichenko
- Four Types of Problems by Art Smalley
- Learning to See by Mike Rother and John Shook
- Designing the Future by James M. Morgan, Jeffrey K. Liker
- On the Mend by John Toussaint, MD and Roger Gerard
- Lead With Respect by Michael Ballé and Freddy Ballé
- The Gold Mine by Freddy Ballé and Michael Ballé
- Value-Stream Mapping Workshop Participant Guide by Mike Rother and John Shook
Art has immersed himself into the intricacies of problem solving since 1988, when he joined Toyota at its Kamigo Engine Plant in Toyota City, Japan.
Taiichi Ohno was plant manager at Kamigo and conducted many of his famous experiments there that led to the development of the Toyota Production System. Art learned directly about problem solving from Tomoo Harada, who led the maintenance activities that created the stability that enabled Ohno’s innovations in flow to succeed.
The Gold Mine Trilogy Study Guide is designed to work through the books one chapter at a time. The material is structured to support a regular cadence of team discussions.
Save $40 when you buy this as a set! ($115 total when books are purchased separately)