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Revisit the enlightening case study of Phase 2's lean transformation in the face of losing its biggest customer, plus insider info from an interview with CEO Adam Prime. More »
Lean is about learning continuously and asking the right questions, not just providing answers. But, Orry Fiume wonders, does the learning ever stop? Do we ever reach a point in our development where we transition from a learner to a decision-maker? Find out the answer. More »
Lean is a scam. People like you who write about “respect” are pushing a smoke screen that allows consultants to just squeeze teams for more production without ever resolving the company’s deeper problems. More »
A major element of lean is efficiency, but it's certainly not the ONLY element. While it may seem logical that customers value efficiency, an overreliance on speed can cripple the experience for them. Inspired by a rather painful experience at an orthopedic clinic, Cam Ford explores this further. More »
The debate over whether lean should be considered a strategy, philosophy, methodology, etc. is a long one. Merriam-Webster defines a strategy as "a careful plan or method for… More »
"While few business leaders seem to be discussing lean explicitly these days, there are certainly a great deal of tangentially lean conversations happening wherever you… More »
Dear Gemba Coach,
We’re instituting a program of gemba walks by our CEO. How will we know if we’re progressing? More »
How, many people ask LEI, can you possibly standardize a leader's work when even they can't predict what their work will look like on a given day? The answer: by adopting the right approach. Three LEI faculty members weigh in. More »
Chris Weisbrod of Catalysis explains why healthcare leaders often claim they're too busy to walk the gemba and shares a strategy for reversing that mindset. More »
"High mix, low volume operations are a difficult concept to grasp," writes Greg Lane. But it doesn't have to be - with a few simple tools and concepts, you can handle the constant changes typical of a HMLV environment. Today, Lane shares one of his favorites. More »
People and profit are key in any company, not just a lean one. But too often, an organization's drive for profit can cause it to lose sight of Respect for People. How can you… More »
Dear Gemba Coach,
Why is lean so focused on problem solving? Isn’t seeing everything as a problem negative? Shouldn’t we focus on solutions instead?… More »
"Through my career, I’ve seen one group of individuals on the shop floor who need the most support and training – yet instead receive weak training and inconsistent support.… More »
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