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Dear Gemba Coach,If lean really is about innovation, why does so much of it seem to be about logistics, with truck preparation areas, leveling boxes, small trains, kanbans and so on? More »
Pioneering healthcare leaders have demonstrated that lean applied to healthcare can help solve the problems of quality, delivery of care, and cost. It’s time for other leaders in healthcare to step up. Lean management is a necessity in healthcare, not a luxury. More »
Meet the anti-poverty movement's Taiichi Ohno. More »
Lean is all about people, says author and former CEO Art Byrne, who has been successfully turning around companies for over 20 years. That means leaders must transform the way people think and act so everyone sees waste and has the skills to remove it. Such an approach leads to faster growth, higher profits, better quality, and lower costs. Here, Art offers practical advice and examples for why senior leaders should spend their time growing people, not figuring out ways to get rid of them. More »
What does “separation of human work and…
Dear Gemba Coach, I’ve been trying to learn more about Jidoka and I keep coming across references to “separation of human work and machine work” but I’m not sure what this… More »
7 Elements of Quality on the Shop Floor
"How do you lean out a quality approach that can work on the shop floor (maybe even compatible in a healthcare environment as well)?" people often ask Andrew Quibell. "How… More »
The Lean Bakery: A Q&A with 365's Staff
In their first interview with The Lean Post, Leo and Agus Tena, children of the authors of the new LEI book "The Lean Bakery," describe some of the finer points of the… More »
Think you can dive headfirst into Coaching Kata with your reports? Think again. More »
When should we do an A3 or use a different problem-solving tool?
Dear Gemba Coach,I would really appreciate your perspective on the following: (1) When should we do an A3 for something vs. when would it be appropriate to just use an idea board? (2) What is the difference between a problem… More »
We all know that lean transformations take a long time to occur, and in some senses, they never end. But what if we could change that? What if there was a way to expedite lean transformations for those industries with an urgent need, like healthcare? Here's what the Lean Global Network is doing to explore that. More »
Brad Brown had no lean experience when he joined the Grand Rapids Fire Department (GRFD) in 2003. But as the Great Recession went into full swing and budgets were slashed, he discovered lean – and realized it was just what the GRFD needed to weather the recession. This is his story. More »
Why don't people learn from experience?
Dear Gemba Coach, On the gemba, we have many problems to manage every day. People don’t seem to learn from their experience. Is there any way to teach the people when they… More »
Improving the work is difficult, if not impossible, without suggestions from those who actually do the work. But in many companies, getting the workers to submit suggestions… More »
Ask Art: Can Lean and “Make-the-Month”…
"Make-the-month" programs are not unusual in manufacturing organizations. But, many people have asked Art Byrne, are such programs compatible with lean? Isn't the intense… More »