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Dear Gemba Coach,  We’ve drawn the value-stream map of one of our complex production processes (17 steps), identified the key bottlenecks and improved the process. Yet, six months… More »
Dear Gemba Coach,  We’ve drawn the value-stream map of one of our complex production processes (17 steps), identified the key bottlenecks and improved the process. Yet, six months… More »
Whatever field you work in, if you are responsible for kaizen in your company, strive for quick change in your workplace by finding your cardboard, duct tape, and string, says lean coach Mark Reich. More »
When we stop reacting to “noise” in a metric, we can better focus our improvement efforts, waste less time, and improve more, says Mark Graban. That should all be a core principle of Lean management that can help leaders in any setting. More »
What's your definition of lean?
Dear Gemba Coach,  My company is adopting lean, which has so many definitions that I find it confusing. What's your definition and why can’t all these lean experts agree? More »
What's your definition of lean?
Dear Gemba Coach,  My company is adopting lean, which has so many definitions that I find it confusing. What's your definition and why can’t all these lean experts agree? More »
Sensing the Gemba
Sensing the Gemba
The next time you show up at the gemba to do a “go and see,” take a personal assessment of your level of focus, presence and awareness. Choose any one of your senses to focus within first, so you can be 100 percent present to deeply sense what is going on with the people and work processes of the value stream. More »
“Fresh eyes” reviews are an indispensible part of developing new value. It’s amazing what you can learn from the input of a knowledgable outsider, because developers are often so close to the work for so long that they can miss some obvious opportunities. More »
Watch this "director's cut" video by Bruce Hamilton sharing the backstory behind what has become a classic lean resource: Toast Kaizen. More »
Legal Sea Foods is working with LEI to help launch a movement to change everything about the way traditional restaurants work. Legal, a family business founded in 1950, with more than 30 locations, has been working with LEI for the past four years to change the way restaurants work. In everything from greeting and seating guests to re-thinking how they organize their walk-in coolers and schedule shifts, lean is having a huge impact on everything it does. More »
What personal qualities should I work on to improve my practice of lean?
Dear Gemba Coach, What personal qualities should I work on to improve how I practice lean? More »
What personal qualities should I work on to improve my practice of lean?
Dear Gemba Coach, What personal qualities should I work on to improve how I practice lean? More »
The Cascade of Hoshin
The Cascade of Hoshin
Toyota President Akio Toyoda and the senior leadership team have decided that the simultaneous emergence of autonomy, alternative energy, shared assets, and hyper-connectivity are collectively creating a “once-in-a-century disruption” in the auto industry as it transitions to a mobility industry, commonly termed Mobility 2.0. Jim Womack shares how they are using hoshin to tackle this. More »
PD C+ A+ In the Classroom
PD C+ A+ In the Classroom
Looking back on her time as a teacher through a lean lens, Allison O'Neill suggests way in which the process of education might be improved by examining topics such as rework and "reteaching" More »
Operator #1
Operator #1
Getting around the lean community more is the summer job of Eric Buehrens, LEI’s CEO, including a stint as Operator #1, which turned out to be the season’s highlight. More »
Why haven't lean tools changed our culture?
Dear Gemba Coach,  I’m part of a team that has been tasked to implement lean tools across the company to drive continuous improvement actions, and yet I see little overall change… More »
Why haven't lean tools changed our culture?
Dear Gemba Coach,  I’m part of a team that has been tasked to implement lean tools across the company to drive continuous improvement actions, and yet I see little overall change… More »
Developing people to reduce waste in everything from using toilets to saving one second of work is key to creating a learning platform, says Sammy Obara. More »
I managed to get Jim Womack in our recording studio (well, its a room that has recording equipement, so I guess that makes it a recording studio), and I asked him that question "Where do I start?" I liked it so much we animated it! More »
Dear Gemba Coach,  Financial results do not allow me to have excess people. After two years of struggling, I'm thinking about outsourcing some administrative activities to be more… More »
Dear Gemba Coach,  Financial results do not allow me to have excess people. After two years of struggling, I'm thinking about outsourcing some administrative activities to be more… More »
Lean Lessons from Tesla
Lean Lessons from Tesla
This piece throws no shade at Tesla, a company that serves as a highly-charged conduit for many a heated debate about the future of manufacturing, mobility, innovation, modern business models, and, what, space travel. Rather, here are a few lean principles that Tesla's tale calls to mind. More »
Besides the lessons, challenges, and results that belong to a company’s lean transformation, there are personal journeys as well. Here’s a summary of some we heard at a recent conference. More »
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