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It's inevitable that as we Go and See, we'll notice many small, barely-noticeable mistakes happening in the work. But how to handle those mistakes? They may be small, but they're still mistakes - and you don't want to be seen as ignoring them. Join the discussion in the comments section! More »
As a followup to John Drogosz's piece on the stages of obeya from last week, Andy Houk, a client of John's at TechnipFMC, discusses how an obeya room that John helped them set up affects their work today. More »
Dear Gemba Coach,
Why do you insist so much on visualizing information? More »
Is lean a strategy? Absolutely YES, says lean author and thinker Orry Fiume. Replying to feedback on his new book, Orry says that strategy is about deciding how to win; and lean is about how to win with a focus on both creating more value for your customers and doing so with the best utilization of the resources at hand, i.e. with the least amount of waste. More »
Silent observation is not as intuitive as it may sound. Andrew Quibell often meets people who think it's as simple as standing and watching the work in silence. But there's… More »
As a followup to his piece last month dealing with another aspect of lean and automation, Art Byrne now explores the oft-misunderstood balance between the two operating… More »
Dear Gemba Coach
I’ve worked with several managers who worked at Toyota or Toyota suppliers who were considered experts in the company’s management and… More »
When leading a lean transformation, is it better to use the "shock and awe" method or the "low and slow" method? It may not even be that simple. Dan Markowitz and Art Byrne discuss. More »
In his years as a LPPD coach, John Drogosz has seen that "most teams do go through several stages of evolution before obeya becomes an embedded ritual." Find out what they are. More »
Lost luggage is a traveler's nightmare. But for Kelly Moore, the nightmare got worse when her airline's baggage attendant couldn't pull the andon -- an action that could have fixed the problem on the spot. Kelly now reflects on this incident and how it made her reconsider the efficacy of her organization's andon systems. More »
Dear Gemba Coach,
My boss, the operations VP, has asked me to implement a pull system across the whole company. I’ve practiced lean for many years and am a division lean officer, but not fully comfortable about real… More »
In this exclusive interview from the 2017 Lean Transformation Summit, LEI Director of Education Karen Gaudet shares her own take on the ages-old question, "Why do so many… More »
Norbert Majerus of Goodyear shares the Womack and Jones-inspired model that helped his company overhaul its product development operations. More »
Last month, Derrick Redding shared three questions that you can ask job candidates to assess their problem-solving capacity. As a followup, he is now sharing a real-life… More »
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