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Raising the Floor and the Ceiling: How Toyota Turned Practical Wisdom into Curriculum
Identifying and solving problems cannot be a hero story. For sustained and continuous improvement, it must be a deliberate leadership…
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Back at Appliance Park, Ten Years Later
LEI's product development learning group returned to GE Appliances this October. What leaders from partner companies saw says a lot…
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How an NGO developed a management system that looks a lot like Lean
Love Justice International never studied lean. Its drive to stop more human trafficking per dollar still produced standard work, scored…
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Lean Was Always an Experiment
Lean was built through experiments. So why do so many of us answer what others are trying with a shrug…
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You Can’t Improve What You Don’t Commit To
Surfacing invisible work is half the job. Steve Pereira shows how to make hidden work visible and build the response…
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Toyota Veteran Naoto Kitagawa’s 17 Principles for Chief Engineers
Former Toyota chief engineer Naoto Kitagawa shares his 17 principles for leading product development, with reflections from John Shook and…
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The Lean Transformation at Viwinco, Part 4: Companywide Performance Management and Planning
In this four-part series, LEI parses the lean improvements at Viwinco through a lens of the Lean Transformation Framework (LTF)…
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What the History of Lean Can Teach Us About AI Adoption
Art Smalley draws on Taylor, Toyota, and a century of lean history to explain why AI adoption trails AI capability…
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Watch: The Work of a Chief Engineer, with Jim Morgan and John Shook
In this webinar, Jim Morgan and John Shook, who wrote the book's foreword, discuss what Kitagawa's account reveals and how…
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You Can’t Improve What You Can’t See: Why Knowledge Work Could Get Worse Before It Gets Better
Knowledge work hides its waste behind screens. Steve Pereira explains why AI could make invisible work worse and why making…
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The Lean Transformation at Viwinco, Part 3: Building Workforce Capabilities
Viwinco CEO Mike Duncan learned that lean is fundamentally about building people capability. Part 3 shows how the custom window…
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Toyota’s Answer to Knowledge Walking Out the Door
Almost nothing his senpai taught him was written down, says Fran Noto — and that, he argues, is the knowledge…
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