Home > The Lean Post> What are the Three A's of the A3?
The Lean Post
Sharing how the world is making things better through lean.

What are the Three A's of the A3?

by John Shook & Lisa Yerian, M.D.
April 23, 2021

What are the Three A's of the A3?

by John Shook & Lisa Yerian, M.D.
April 23, 2021 | Comments (0)

Being a leader of lean thinking and practice requires an in-depth understanding of the process and a passion for guiding others. LEI Senior Advisor John Shook and Lisa Yerian, chief improvement officer at the Cleveland Clinic, shared their experience as learners, practitioners, and coaches at Toyota Motor Company and Cleveland Clinic, respectively, as part of last year's LEI's Virtual Lean Learning Experience. In their presentation, "Jidoka 2020: Lessons in Enabling Structures from Cleveland Clinic and Toyota," John shared, for the first time, the "Three A's of the A3." Here's that portion of their presentation, along with a lightly edited transcript.

 

Here we have the three A's of the A3. You heard that here first.

Align

So, the A3 is defined by three A's. We align on the way forward, right? We think together, decide where we need to go. What do we need to do? It's just a structure to think together to align.

Ask

In that process, we want to ask good questions -- that's what a scientist does. That's what a curious human does. We don't force solutions. We say, "what is going on here?" We want to avoid both jumping to conclusions but also avoid analysis paralysis. We can use this [an A3] to help us do that.

Adjust

And we adjust it to what goes wrong and to what goes right. So, we can do on-the-fly quick cycle PDCA, which several of you called out in your breakouts, and a more formal after-action review that I think Lisa was talking about in terms of whenever this thing [pandemic] ends, we can really step back and see what we've seen.

Learn More: 

Advance your career and enhance your team’s ongoing learning by subscribing to the Virtual Lean Learning Experience. With an Annual Enterprise Subscription, you can deliver a full year of unlimited access to seminars, practical exercises, and on-demand recordings of all VLX presentations to everyone at your organization. Individuals who register for the Annual Single-User Subscription gain the same benefits for themselves.

Stay in the know about what cutting-edge companies are doing now to solve critical problems. The next seminar starts June 21, 2021. Learn more and subscribe.

 

On-demand access to the full recording of this presentation is available only to subscribers of LEI’s Virtual Lean Learning Experience, a continuing education service offering the latest in lean leadership and management.

Search Posts:
Lean Beyond Manufacturing
Pamela Haats & Travis Piotrowski
Becoming the Change
By John Toussaint, MD, and Kim Barnas
Gemba Walks, 2nd Edition
By Jim Womack
Was this post... Click all that apply
HELPFUL
8 people say YES
INTERESTING
9 people say YES
INSPIRING
6 people say YES
ACCURATE
5 people say YES
Related Posts
0 Comments | Post a Comment
Search Posts:
Lean Beyond Manufacturing
Pamela Haats & Travis Piotrowski
Becoming the Change
By John Toussaint, MD, and Kim Barnas
Gemba Walks, 2nd Edition
By Jim Womack
Dueling Methods: 8D and A3
Please include links as plain text URLs only. Do not copy and paste directly from a web page or other document. Doing so may pick up additional HTML that will not function here.
URLs will be converted to functioning links when your comment is displayed on the site.
Here's an example:
See this article for more details: https://www.lean.org/whatslean