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Menlo Innovations CEO Rich Sheridan had an all consuming thought during a difficult mid-career in the chaotic technology industry... things can be better. Much better. He had to find a way. His search led him to books, authors and history, including recalling childhood visits to Greenfield Village every summer. The excitement of the Edison Menlo Park New Jersey Lab served as his siren call to create a workplace filled with camaraderie, human energy, creativity and productivity.
Ultimately, Rich and his co-founder James Goebel invented their own company in 2001 to "end human suffering in the world as it relate to technology" by returning joy to one of the most unique endeavors mankind has ever undertaken: the invention of software.
Their unique approach to custom software design, they named it High-tech Anthropology® has produced custom software that delights users rather than frustrating them. The programming team creates the software that works every day without the emergencies that are all too common in the tech industry. The process itself is so interesting that almost 4,000 people a year travel from around the world just to see how they do it. Many spend a week or more studying "The Menlo Way" being taught by the Menlonians who love to share their experience and knowledge.
In 2013, Rich and his publisher Penguin Random House took a chance that a business book with the words joy and love on the cover might have impact. They had no idea how the world yearned for such a message. His best selling book, Joy, Inc. - How We Built a Workplace People Love now has Rich traveling the world speaking about joy, creativity, and human energy in the workplace.
Articles by Richard Sheridan
How Menlo's Virtual Teams Are Lighting the Way Forward
While Menlo Software continues to adjust to the never-ending changes caused by COVID-19, founder Rich Sheridan takes solace that they are teeing up these challenges as a team, figuring it out together, and continuing to work with each other across boundaries. More »
Pursuing Dreams, Facing Reality
In this letter shared to his fellow Menloians, Rich Sheridan acknowledges the new reality they all must fact, and commits to making the most with the time that is given to all of them. More »
Let Joy Power Your Organization's Flight
Joy is a powerful word in life and, as it turns out, in business too, says Rich Sheridan. A company that discovers the relevant principles of organizational flight can also fly to heights and distances that were previously unimaginable. And, in doing so, can experience the business value of joy. More »
Lean Thinkers Are Systems Thinkers
Lean thinkers are systems thinkers, argues Rich Sheridan: "Intentional cultures thrive when the simple systems put in place reinforce every cultural intention and that systems thinkers will always start with the attitude that improving the systems is the best route to improvement, success, and ultimately joy. " More »
How Purpose Shapes Culture
A purpose-driven culture is hard to build, says CEO Rich Sheridan of Menlo Innovations. It takes time. You will suffer setbacks, you will be mocked until everyone says what you do is just obvious, and some people will expect immediate results while you are rebuilding the airplane you’re flying in. Remember that you’re doing it for the right reasons. And it will result in joy. More »
Lean, Agile, Joy
Rich Sheridan, CEO of Menlo Innovations, shares his thoughts on why the lean software and lean manufacturing communities need each other. More »