, GBMP firstname.lastname@example.org
Bruce Hamilton is President of GBMP, a Boston-based non-profit that provides Lean assistance to manufacturing and healthcare. Bruce spent thirty years in manufacturing, leading his factory to a Shingo Prize award in 1990. He is author and actor in the 2004 Shingo Prize winning video, Toast Kaizen. In 2000 he was inducted in the Shingo Prize Academy and in 2015 was inducted into the AME Manufacturing Hall of Fame.
Articles by Bruce Hamilton
Workshops Taught by Bruce Hamilton
Poka-Yoke: Respect for People Through Mistake Proofing (at the 2019 Lean Summit)
Poka-Yoke, or mistake-proofing, is one of the most power concepts of Lean Manufacturing, yet after many years in the public eye it is still one of the least practiced. Broad implementation of poka-yoke devices can reduce defects caused by human errors absolutely to zero! Dr. Shigeo Shingo, an industrial engineer at Toyota, borrowed the concept from military “fail-safing” by identifying the exact time and place where inadvertent errors occurred, and then placing a protective device to prevent the error from generating a defect. The challenges to effectively employing poka-yoke, Dr. Shingo discovered, were not only in the technical development More »