Drew began developing and implementing continuous improvement initiatives while working for General Electric in the 1980s. Since leaving GE in 1990, he has helped a variety of industrial and service companies with organizational development and lean implementations. Drew helped the National Institute of Standards and Technologies’ Manufacturing Extension Partnership (MEP) develop a Lean University, providing training to roughly 1,000 MEP field engineers helping small to medium-sized manufacturers throughout the country. He has helped companies in a wide variety of industries, including healthcare, transportation, distribution, education, financial services, and manufacturing implement lean and organizational redesign.
He is co-author with Beau Keyte of The Complete Lean Enterprise: Value-Stream Mapping for Administrative and Office Processes, which received a Shingo Research Award in 2005. Drew is also the author of Value Stream Mapping for Lean Development: a How-to Guide to Streamlining Time to Market. His book Lean Office and Service Simplified: The Definitive How-To Guide was a 2010 Shingo Research Prize recipient. His latest book is The Complete Lean Enterprise: Value Stream Mapping for Office and Services.
He currently aids companies implementing lean through Change Management Associates.
Articles by Drew Locher
3 Tips for Accurately Assessing Your Current State
"Just because everyone remembers to include the current state [on a value stream map] doesn’t mean it’s always done as well it could be," writes Drew Locher. And he's right. In his latest piece for the Lean Post, Drew shares three tips for avoiding common current-state problems on your value stream maps. More »
What Too Many Value Stream Maps Completely Miss
Believe it or not, up to half of all the value-stream maps that cross Drew Locher's desk are missing something extremely important. In his first piece for The Lean Post, Drew reflects on what that "missing link" is and a technique to help you include it on your next VSM. More »
Kata Puts the "Continuous" in Continuous Improvement
In this 6-minute video, Drew Locher of Change Management Associates makes the 'Case for Kata’ by explaining what it takes for teams to develop the skills and habits of Continuous Improvement culture, and how practicing the routines of the IK and CK helps you do that. More »
Workshops Taught by Drew Locher
Improvement Kata Experience
This interactive experiential workshop offers the content and activities from Day 1 of our three-day Improvement Kata/Coaching Kata program with the intent to demonstrate two core Kata routines through hands-on practice. More »
Improvement Kata Seminar
This interactive experiential workshop offers the content and activities from Day 2 of our three-day Improvement Kata/Coaching Kata program with the intent to help you understand and begin practicing a systematic routine for continuously improving the work you do. More »
Integrating Visual Management Tools and Leader Standard Work
This course deals with designing and executing an implementation plan to migrate your company from one of “gather data, synthesize, meet, and react” to one of “see waste, manage exceptions, and improve processes”. It will show you how to tie together the tools of Policy Deployment, Value Stream Mapping, Visual Management, and Management Standard Work. The emphasis of the course is on the development of visual management tools and incorporating them into management standard work. More »
Practicing Lean Fundamentals in an Office Environment
Description: This two-day workshop has been designed for individuals and teams who work in office and service environments that want to gain a better understanding of the philosophy, thinking and acting within a Lean Enterprise and how it might benefit their customers, organizations, and staffs. It will demonstrate the overall approach for implementing a lean transformation including both work and management processes in your organization. More »