Asking Effective Questions: The Foundation of Coaching with Margie Hagene
Lean Enterprise Institute faculty member Margie Hagene offers tips for using the four types of questions -- humble, diagnostic, prompting, and process inquiries -- in order to be a more effective coach. She also offers advice based on her own experience on how to do develop a personal plan-do-check-act plan for using the questions on the job.
Building Effective Coaching Relations
This workshop explores the key aspects of a coaching relationship which focuses on helping others develop the problem solving capability required for implementing lean and building the culture of continuous improvement.
Coaching Problem-Solving in Huddles and Team Meetings
If you are a leader, process owner, manager, or CI professional responsible for leading and coaching in huddles and RIE teams, this workshop will help you reach the next level of success, which depends on precisely identifying problems and using rapid experiments to uncover root causes.