Asking Effective Questions: The Foundation of Coaching with Margie Hagene
Lean Enterprise Institute faculty member Margie Hagene offers tips for using the four types of questions -- humble, diagnostic, prompting, and process inquiries -- in order to be a more effective coach. She also offers advice based on her own experience on how to do develop a personal plan-do-check-act plan for using the questions on the job.
Building Effective Coaching Relations
This workshop explores the key aspects of a coaching relationship which focuses on helping others develop the problem solving capability required for implementing lean and building the culture of continuous improvement.