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Think you can dive headfirst into Coaching Kata with your reports? Think again. More »
When should we do an A3 or use a different problem-solving tool?
Dear Gemba Coach,I would really appreciate your perspective on the following: (1) When should we do an A3 for something vs. when would it be appropriate to just use an idea board? (2) What is the difference between a problem… More »
We all know that lean transformations take a long time to occur, and in some senses, they never end. But what if we could change that? What if there was a way to expedite lean transformations for those industries with an urgent need, like healthcare? Here's what the Lean Global Network is doing to explore that. More »
Brad Brown had no lean experience when he joined the Grand Rapids Fire Department (GRFD) in 2003. But as the Great Recession went into full swing and budgets were slashed, he discovered lean – and realized it was just what the GRFD needed to weather the recession. This is his story. More »
Why don't people learn from experience?
Dear Gemba Coach, On the gemba, we have many problems to manage every day. People don’t seem to learn from their experience. Is there any way to teach the people when they… More »
Improving the work is difficult, if not impossible, without suggestions from those who actually do the work. But in many companies, getting the workers to submit suggestions… More »
Ask Art: Can Lean and “Make-the-Month”…
"Make-the-month" programs are not unusual in manufacturing organizations. But, many people have asked Art Byrne, are such programs compatible with lean? Isn't the intense… More »
Don't Start with Tools!
Don't Start with Tools!
Starting off your lean transformation with one of the various tools at your disposal is certainly tempting. But according to Craig Stritar and Mark Rosenthal, that's a temptation you need to resist. Drawing on examples from Toyota and their own experiences, Stritar and Rosenthal explain their preferred gateway to lean transformation. More »
How do we ensure sustainability of a successful lean effort?
Dear Gemba Coach,We used training and workshops to roll out a lean program with good early results – what do we need to do to ensure sustainability? More »
The "Playbook" of Sustaining Change
The "Playbook" of Sustaining Change
In a world where most lean transformations fail, what can we do to learn from others' mistakes and help our own transformations succeed? After 30 years of firsthand experience in change implementations, Lynn Kelley has a few tips to share. Read more. More »
The lean transformation of Brazilian tech company CI&T was unique in that it began with an implementation of hoshin kanri. In this interview from the 2017 Lean Transformation Summit, CI&T founders Bruno Guicardi and Cesar Gon explain why this was the best approach for them. More »
Lean's cost savings might not show up immediately on the income statement -- but that doesn't mean there were no cost savings! Oftentimes the financial benefits of lean are… More »
If you've ever lost sleep over a particularly frustrating source of waste in your organization, you're not alone. Today we feature two experienced lean educators with the… More »
What do you recommend -- clarify roles and…
Dear Gemba Coach,What do you recommend -- clarify roles and responsibilities first or reengineer the process first and then define R&R? More »