Lexicon Term

Information Flow

The movement of information on customer desires backward from the customer to the points where the information is needed to direct each operation (see illustrations…

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Four Types of Problems (Introduction)

An excerpt from Four Types of Problems IntroductionThe four types of problems are:Type 1: Troubleshooting: Reactive problem solving that hinges upon quick response and dealing with immediate…

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Acting Your Way to Horizontal Thinking

In this keynote presentation from the 2013 AME conference, James Womack, founder of the nonprofit Lean Enterprise Institute, and Ingersoll-Rand executive Todd  Wyman summarize the…

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Lexicon Term

Out-of-Cycle Work

Tasks of operators in multioperator processes which require the operator to break the pace of work or leave the area. Examples include retrieving parts from…

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