Steady Work

$22.00

Transforming frontline operations in a retail chain the size of Starbucks is a story in itself. This book goes further, investigating how lean thinking addressed huge demand fluctuation in a retail environment across thousands of stores, and then how baristas and managers in Newtown, Connecticut used that system to get them through the worst week imaginable. It is a deeply personal story with global relevance.

Format

Bulk purchase discounts are available only to business and education entities where books are used for internal learning purposes.
Quantity
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Quantity Discount
10 - 20 10%
21 - 40 15%
41 + 20%

Topics: Line Management, Problem Solving