Lean Enterprise Institute Logo
  • Contact Us
  • Newsletter Signup
  • Cart (0)
  • Account
  • Search
Lean Enterprise Institute Logo
  • Explore Lean
        • What is Lean?
        • The Lean Transformation Framework
        • A Brief History of Lean
        • Lexicon Terms
        • Topics to explore
          • Operations
          • Lean Product & Process Development
          • Administration & Support
          • Problem-Solving
          • Coaching
          • Executive Leadership
          • Line Management
  • The Lean Post
        • Subscribe to see exclusive content
          • Subscribe
        • Featured posts
          How A3 Management Solves Problems and Develops Problem-Solving Capabilities

          Transforming Your Organization with Lean Thinking and...

          Edgar Schein and John Shook at the Stanford Lean Healthcare Academic Conference.

          In Honor of Dr. Edgar Schein: A...

          • See all Posts
  • Events & Training
        • Custom Coaching and Learning Experiences
        • Co-Learning Partnerships
        • Forms and Templates
        • Featured learning
          • Lean Summit 2023

            March 08, 2023 | Optional Pre-Summit Workshops March 6-7
            Tucson, Arizona

          • Key Concepts of Lean Management Remotely 

            March 13, 2023 | Online Live Course

          • Building a Lean Operating and Management System 

            March 21, 2023 | Boston, MA

          • Improvement Kata/Coaching Kata Remotely

            April 10, 2023 | Online Live Course

          • See all Events
  • Store
        • Shopping Cart
        • Featured books
          Managing to Learn: Using the A3 management process

          Managing to Learn: Using the A3 management process

          Learning to See

          Learning to See

          • See all Books
  • About Us
        • Our people
          • Senior Advisors and Staff
          • Faculty
          • Board of Directors
        • Contact Us
        • Lean Global Network
        • Press Releases
        • In the News
        • Careers
        • About us

The Lean Post / Articles / How A3 Management Solves Problems and Develops Problem-Solving Capabilities

Turner A3 Problem Solving

Executive Leadership

How A3 Management Solves Problems and Develops Problem-Solving Capabilities

By Lean Leaper

March 15, 2022

Through a detailed demonstration, Turner Construction Company VP and general manager Charlie Whitney shares an example of how the company uses A3 thinking and practices to coach a supervisor through identifying the root cause of a problem and resolving it.

FacebookTweetLinkedInEmailPrintComment

At Turner Construction Company, A3 management and problem-solving are about more than merely getting problems resolved. According to Turner Vice President and General Manager Charlie Whitney, as critical is how A3 thinking and practices cultivate and reinforce effective leadership practices, from engaging and gaining alignment of work teams around continuous improvement to coaching and developing young managers to be better problem-solvers and leaders.

In this enhanced version of a recent LEI webinar, Whitney demonstrates these benefits by sharing a detailed breakdown of a recent effort to identify and reduce damage to “curtain walls” (the exterior of most skyscrapers) during installation. Throughout the presentation, he points out specific activities and actions the A3 management and problem-solving practices encourage, explaining how they help teach effective problem-solving practices; improve working relationships between leaders, managers, and work teams; and, of course, resolve problems.

Watch Enhanced Presentation

FacebookTweetLinkedInEmailPrintComment

Virtual Lean Learning Experience (VLX)

Subscribe to the Virtual Lean Learning Experience, a continuing education service offering the latest in lean leadership and management.

Written by:

Lean Leaper

About Lean Leaper

Comments (1)
Eva Xusays:
March 15, 2022 at 8:40 pm

I think awesome both on sharing & format, Thanks!

Reply

Leave a Comment Cancel reply

Your email address will not be published. Required fields are marked *

Related

Transforming Your Organization with Lean Thinking and Practices

Executive Leadership

Transforming Your Organization with Lean Thinking and Practices

Article by John Shook

Edgar Schein and John Shook at the Stanford Lean Healthcare Academic Conference.

Executive Leadership

In Honor of Dr. Edgar Schein: A Tribute to a Giant in Organizational Theory

Article by John Shook

customer satisfaction icons

Executive Leadership

How Can Lean Help Manage the Costs and Complications of Satisfying Customers During Rapid Growth?

Article by Michael Ballé and Nicolas Chartier

Related books

The Gold Mine (Audio CD)

The Gold Mine (Audio CD)

by Freddy Ballé and Michael Ballé

The Gold Mine Trilogy 4 Book Set

The Gold Mine Trilogy 4 Book Set

by Freddy Ballé and Michael Ballé

Related events

March 08, 2023 | Optional Pre-Summit Workshops March 6-7
Tucson, Arizona

Lean Summit 2023

Learn more

April 17, 2023 | Online Live Course

Developing Structured Problem-Solving and Leadership Skills using A3 Thinking: Managing to Learn Remotely

Learn more

Explore topics

Executive Leadership graphic icon Executive Leadership
Coaching graphic icon Coaching

Subscribe to get the very best of lean thinking delivered right to your inbox

Subscribe
  • Privacy Policy
  • Sitemap
  • LinkedIn
  • Twitter
  • YouTube
  • Instagram
  • Facebook

©Copyright 2000-2023 Lean Enterprise Institute, Inc. All rights reserved.
Lean Enterprise Institute, the leaper image, and stick figure are registered trademarks of Lean Enterprise Institute, Inc.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Learn More. ACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT
Share this ArticleLike this article? Email it to a friend!

Email sent!